smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.42

4.4 Rating 1,663 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,663 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

765

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed of the days we spent in South Africa. The cities, destinations and excursions gave us a great overview of the country, its challenges and its beautiful animals and landscape.”

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Posted 5 years ago

“This was an outstanding trip of a lifetime! Incredible sites with a great tour director made this a trip worth taking!!”

smarTours 5 star review on 4th June 2019

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Posted 5 years ago

“Portugal is a fantastic place to visit and Smartours made it even better. We hit the high points with each visit to a city or village. We learned the history of the country and the cities from our guide. The bus drivers were excellent getting us around some narrow roads and the hotels were four star with great breakfasts and location to the sights.”

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Posted 5 years ago

“My trip to Greece went far beyond my expectations! Our guides were highly knowledgeable, able to share information fluently, caring about all of the guests, and creative in presentation. All of the key locations a newbe would have wanted to go to were included in the tour. Our accommodations were comfortable. I plan to use smarTours for my next trip!”

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Posted 5 years ago

“The tour was very nice. But we would have liked to get an itinerary of the tour before hand so we could make plans. Smartours didn't tell us there would be a Jewish tour in each city. You did tell us they would be an optional one in Riga, which our tour manager said he could and did give. We came a day early in Vilnius and spend $400 on a Jewish tour, which we could have had for free and save a extra night at the hotel.”

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Posted 5 years ago

“Good organization of all logistics and security Very knowledgeable guide”

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Posted 5 years ago

“Outstanding English speaking guides throughout with only one exception.”

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Posted 5 years ago

“Very happy with the tour wish we were given more time at the sights. Welcome dinner was a good idea but was hoping that the guide would ask the guests to introduce themselves so we could get to know them better.over all very memorable trip.”

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Posted 5 years ago

“Great itinerary, excellent hotels in good locations and an excellent trip leader. Congenial fellow travelers.”

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Posted 5 years ago

“The trip was good; tour guide was very good and very pleasant. Enjoyed it very much.”

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Posted 5 years ago

“Profesionales”

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Posted 5 years ago

“We were disappointed in some of the hotels. The farewell dinner was really bad. Bad food and location.”

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Posted 5 years ago

“I totally loved flights, vacation and everything being all inclusive. Makes traveling a whole lot easier… I do wish that they were a little bit more organized, however”

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Posted 5 years ago

“Very well organized tour. All extra excursions were excellent. Tour guide was very knowledgeable. The beauty of the cities and countryside is unmatched.”

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Posted 5 years ago

“We loved learning about Thailand with the guidance of our tour guides who spoke the language, and were thoroughly familiar with the language and culture. Our exposure to big cities as well as rural areas gave us a broad spectrum of the country. Our days were filled with excursions, touring special places and areas without having to research on our own. We loved the beautiful temples, the awesome Buddha exhibits! Truly an "Amazing Thailand" Tour!”

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Posted 5 years ago

“Our first round River Cruise .. great!!! Cannot wait to do more!!!”

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Posted 5 years ago

“Starting out skeptical of going on a group tour we discovered that it was great, and we’ll definitely tour with Smartours again!”

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Posted 5 years ago

“This was my first trip with smarTours and I found out 20 years too late that I have been over-paying with the other tour companies I have been travelling with. I'm looking forward to 1-2 more trips with your company next year.”

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Posted 5 years ago

“Our tour guide was excellent!! He did a great job and even found more things we could see if we wanted just because they were available while we were there. The bus was the best and the hotels were great. I could not have been happier. The flights were a different story. Smart tours needs to get your flight information to you sooner so that you can get seats with more leg room or upgrade to a different class. Plus, we were supposed to have a direct flight home but ended up stopping in Amsterdam. They searched everyone with Smart tours before we could get on the plane even though we had already gone through security.”

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Posted 5 years ago

“I previously did and I expected a response regarding the Athens tour leader who was awful.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,663 reviews