smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.42

4.4 Rating 1,663 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,663 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

765

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tour guide Noc was excellent, and made sure all the members of our tour had opportunities to experience Thailand -- both the modern and the ancient history.”

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Posted 5 years ago

“Great tour. Loved the small group size. Hotels were very nice and food was great. Feel like we saw all of the highlights of Iceland. Would’ve liked more free time and be able to fly out of other USA airports. I’ll just have to go back!”

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Posted 5 years ago

“Knowledgeable and personable tour guide contributed to a wonderful experience. She handled all situations efficiently and discretely.”

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Posted 5 years ago

“Our Italy tour was wonderful! Annamaria, our guide, was professional, friendly, informative, and I could go on and on. A beautiful country;a beautiful guide; who could ask for more?”

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Posted 5 years ago

“It was outstanding...they delivered as in the contract”

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Posted 5 years ago

“I was very pleased with our host and the overall particulars of the tour.”

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Posted 5 years ago

“Tour guide Johnathan often walked far ahead by himself and was frustrated by some group members slowness. Very unhelpful in helping us find things to do in free time. Often gave misinformation and talked about all the famous people he knew. Didn't know many group member names, even after weeks together. A trip is only as good as its guide, and he was not great.”

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Posted 5 years ago

“Everything met or exceeded our expectation. Local guide was great. Group was small. Lodges were nice and food was good.”

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Posted 5 years ago

“I thought the tour leader was well informed, coutreous and went out of her way to acommodate all participants of the tour. All hotels were acceptable but 2 especially the lovely hotel in Vienna, Austria out of the way. This was compounded by the metro construction. I personally would like to spend 3 days in each city.”

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Posted 5 years ago

“It was educational and a lot of fun. Really enjoyed the entire experience. Blue Lagoon was beyond words. Husband would still be in the water, but we had to fly home.”

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Posted 5 years ago

“Disappointed in our tour guide which can make or break a tour Tour guide-wanted his job to be done with as little effort as possible Option tour to Russia- tour guide was excellent. What a difference it makes. Smartours is not for me”

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Posted 5 years ago

“Smartours has great tours for the price. I have traveled with other great companies but their prices are now sky high. Smartours is a good choice and within my budget. Please keep doing what you are doing. 3 trips down and more to go!!”

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Posted 5 years ago

“Paula was a GREAT Tour guide for my trip to Portugal back at the end of May and first week of June. Always provided extra info about the specific place we visited whether what/where to eat or little know facts about the town or region.”

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Posted 5 years ago

“Very pleased. Good value.”

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Posted 5 years ago

“As my second Smartours experience, I was pleased once again at the value I received. This is a fabulous trip and well run tour.”

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Posted 5 years ago

“Every thing about the trip to South Africa was wonderful. I will travel with Smartours again.”

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Posted 5 years ago

“Thanks to our amazing tour guide Michael Ngigi and Pascal, ad well as a great itinerary and lodges, it was the trip of a lifetime. Michael is a natural leader, very knowledgeable and personable. Pascal was determined to give us an unforgettable 3 days in Tasmania and did.”

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Posted 5 years ago

“Excellent trip our guide was terrific. Enjoy the boat and the towns we went to.”

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Posted 5 years ago

“It was our fist Smartours experience and we had a wonderful trip! Our tour guide, Elvis, was very knowledgeable and helpful throughout our tour. He really made our vacation a fun and memorable experience! The itinerary was thorough and very well planned and the accommodations were excellent! We will definitelt plan more Smartours vacations in the future :)”

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Posted 5 years ago

“While our tour and tour director were great, several hotels were not air conditioned and the weather was the hottest recorded in Europe. American seniors should not be booked into hotels without AC.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,663 reviews