“It was a pleasure dealing with SMC Coach Hire. Booking was quick, efficient and their price competitive. The mini bus was clean and comfortable with air conditioning. Pick up was on time and the driver courteous and friendly. I would certainly use this company again and can highly recommend.”
“We arranged a trip, fairly last minute, to and from Bristol Airport for 6 of us. Tristan, our driver, was an absolute star. The day before our journey, he messaged myself (the lead booker) to let us know his contact details and name, and when the day of the trip arrived he was prompt to the pickup point at the agreed time. He drove smoothly, and got us to the airport in good time, and the vehicle was spotless and comfortable. The service itself was expensive, but considering it was last minute - and the service was superb - we do believe it was reflective of a safe and timely trip.
Tristan is a credit to SMC and should be recognised for his outstanding service.”
“Fantastic service. We recently used the coaches to take 26 of us on a stag do. Early morning pick up at 4am, arrived in good time, helped everyone with their bags and the coach was clean and had plenty of room. The drivers on both legs of the journey were friendly and easy to get it touch with. Would definitely use again!”
“Fantastic service from start of enquiry to drop off on our return leg at 3am.
Comfortable mini bus with plenty of room for 8 plus a trailer for our golf clubs and luggage. Will certainly be booking with SMC again next year!”
“The coach itself was brilliant loads of space on board and looks really good.our driver was a really sound guy pulled over for us whenever we asked for toilet breaks and smoke breaks will use again”
“Fantastic, from start to finish, booking easy, clear precise emails, and great communication on the day from the driver Faisal and a great man himself very accommodating getting people home. š”
“Placed a query online and received a quote within minutes! Driver arrived 10 mins early on the first leg and once again on the way back. A clean and comfortable vehicle and a professional and pleasant driver, will use again.”
“Always easy to reach and even if last minute (as in this case) very obliging. Price is really reasonable and staff/drivers are great :) The drive to Ascot can be a drag but always on time and courteous. A BIG THANK YOU ALL.”
“I am more than happy to post these comments, for the very following reasons.
Very competitive prices, clear and succinct communication, the driver arrived on time, drove very safely, and was very helpful and polite. The coach was clean and comfortable and the whole experience was extremely positive.
Thank you all very very much for your team effort.
Iāll be in touch again in the future.
Many thanks.”
“We have just done a 4 day school trip to Stratford upon Avon and London and used SMC for our coach booking. Their service was simple and effective and the coach and driver we had - Jamie - were terrific. So helpful and polite and accommodating. A very happy group indeed !”
“Our transportation arrived promptly as scheduled, and the bus was in superb condition. The driver even sent me a text message an hour before the pick-up time, providing me with precise details about the pick-up time and location. However, when it came to our return journey, there was a lack of communication. The contact number I was given remained unresponsive, and I could only reach them via text, where they seemed unfamiliar with my identity and informed me they wouldn't be able to pick me up. Although they couldn't provide an alternative contact number, I was fortunate to have retained the first driver's number, who proved to be exceptionally helpful in keeping me informed. While the pick-up was slightly delayed by 25 minutes due to heavy traffic, I ultimately felt content, despite encountering some stress during our return journey to catch our flight.”
“We recently used SMC Coach hire for our wedding. We wanted guests picked up from north London and brought to the venue in Hertfordshire and brought home again. Everything worked perfectly and pick-up time was spot-on on both occasions. Thanks so much for getting our guests to us safely and bringing them home again. Our guests were so happy and grateful for this service. Perfect. Would highly recommend.”
“With only 12 hours to go they cancelled our booking for 23 people to the airport . Offering no alternative, and taking no responsibility. They are only a 3rd party , they actually donāt own any coaches . So they are not liable ! Shambles of a company !”
