“Gold Star service all the way. Booking was easy, communication was excellent. Coach arrived on time, wonderful driver, very clean. Highly recommended.”
“Really good customer service. Prompt reply to messages with quote. Quick to respond to queries. Good price. Clear communication about pick up (we had arranged for them to collect members of staff from a flight coming into Gatwick Airport and drive them back to Manchester - with 3x drop offs) and all elements of the trip. Driver communicated well on the evening and all was polite and helpful. We would definitely use them again..”
“The service that SMC provided to us in Bournemouth was excellent. On time, friendly drivers, who were very happy to wait and be flexible to suit us.
Would defiantly consider using the service SMC provide again.”
“A huge thank you to SMC Coach Hire for a fantastic trip on Friday. Driving 49 excitable Year 4 children to their school trip and back could not have been easy! The children were rather energetic and loud(!) but our driver was nothing but kind and compassionate. He made the children feel at ease and they had a wonderful day. I wouldn't hesitate to recommend SMC Coach Hire. They replied quickly to enquires, turned up early and gave our children a fantastic day out. Thank you!”
“The service that was provided was very professional. The driver even managed to avoid a traffic delay on the motorway.
I have no hesitation in recommending this company.”
“Excellent service from start to finish. Easy to get a quote and had a few different options to quote for and nothing was too much trouble. Price was excellent too. Our driver Michael looked after us well, was always on time and nothing was too much fuss. Great Service, price and easy to deal with.”
“Great company. Everything was on time as promised. Coach very comfortable and clean. Driver was great all night. Will use them again for company functions.”
“from booking to the day we had our night out the service and communication was outstanding,our driver was so helpful on the evening as well we would be more than happy to use these again thanks guys happy Christmas.”
“Great prompt service. Very helpful and friendly. Bus driver was good fun and got us there on time even though the traffic was awful. Would definitely recommend and very competitive prices too.”
“The service was great - the staff were friendly and the communication was spot on. The driver went the extra mile and was very kind. I appreciated the slickness of the booking service, and when we had to make amendments, the team were helpful in sorting this.
My only suggestion for improvement is that the vehicle itself was a bit dated!”
“From start to finish the booking process was very easy and the staff were great and kept me informed of all the details. The minibus arrived on time and the driver was very helpful. An excellent experience and I would definitely use them again.”
“Absolutely faultless service throughout! From initial response to message, to booking our journey, to the journey itself. Our journey was to a Manchester City football game with 2 young children and 2 older boys. I wanted them to feel safe and feel a real sense of occasion throughout the experience. SMC Coach Hire were above & beyond any other firm for this type of journey as far as I'm concerned. I was kept aware of all details of our journey throughout the process and our driver on the night was so professional and courteous, getting us there and back without any fuss. Would recommend SMC to anyone wanting great service and spotless vehicles. Thanks very much.”
“SMC was extremely professional and a pleasure to deal with. They were very responsive to my queries and made the booking process simple! Would defiantly use again and recommend to anyone needing a coach. Thank you”
