“This was our first time using SMC Coach Hire and we’ll be back for our travel needs in future. Easy to book, exceptional communications and great friendly and professional drivers. We had the pleasure of meeting John and Lee who were both amazing! Thank you and we’ll see you again soon 🚕😍”
“I found SMC Coach Hire to be exceptionally helpful, particularly as we had to make a late booking. They were very professional in their approach and were quick to respond to requests. The service we received on the day was excellent - nice quality transport, punctual and the drier was very accommodating. Owen, the Accounts Manager was very good. I would certainly use this company again - in fact they would be my first choice to go to!”
“This is the second time I've used SMC and as before we have no complaintsr from initial booking to final return.The Coach arrived on time for both pick up and return.
The coach was clean ,comfortable and we felt safe with the careful drivers.Hope we have occasion to use them again in the future
Would highly recommend”
“Communication was first class. Kept updated throughout. Driver number given the day before and he phoned when he arrived early and when he picked us up”
“From the 1st enquiry we where kept in the loop all the way. The morning before pick up the driver txt to introduce himself. On the day of pick-up Zab the driver txt to tell us has was there waiting (10 minutes before agreed time). So all went without problems and would not hesitate to recommend this company.”
“From the moment contacting this company they have been excellent very quick to respond and communication excellent .Very good service highly recommend. Executive Van provided was excellent and driver was the best”
“Prompt collections / always kept in communication with me / friendly drivers who accommodated all our requests including a grocery stop and playing our music on the coach's stereo.”
“The driver we were given for the day was fantastic. He rang me the night before to check all of the details and arrived nice and early, so no panicking about whether he was going to turn up.
The minibus was spotless and Scott the driver was very accommodating. He really made the journey both ways very relaxing and stress free.
The only thing I was disappointed with was a mix up with the original booking but all went well despite this.”
“We booked mini bus return journey, from original enquiry to pick up home received fantastic customer service. Everyone was professional and helped us add people to our booking. Driver was brilliant and made day enjoyable. Will definitely use again!!”
“We booked a return journey to and from Gatwick airport. Both drivers were on time and were very friendly. Booking was easy and all information was delivered in a timely manner so we knew how to contact our drivers. Great service, would definitely recommend and will use again… thank you SMC Coach hire”
“It was in time in fact nice and early , bus was very comfortable and clean, driver was lovely and friendly even though he had to listen to our singing! Nothing was too much trouble would highly recommend !”
“Highly recommend SMC coach hire for our family day out to Chester races. Will definitely be using them again, so obliging and helpful, simon the driver was fantastic too.”
“Staff response to emails, phone calls was prompt and efficient and polite
Swan Coach driver Amir was brilliant, very skilful and patient as we were an elderly group.”
