“We had a wonderful experience with SMC. We booked a coach for a school trip to Wembley arena. All correspondence with the company was brilliant, very professional and efficient. Our coach driver was brilliant, he contacted me the day before to confirm the details, he was on time and very friendly. I would highly recommend.”
“Booked a last minute minibus from East Anglia to Central London, our last coach company having let us down. Owen was most helpful from the get go. All confirmations came through swiftly and efficiently. The minibus was modern and comfortable. Shana, our driver, was punctual, helpful and experienced. Would definitely book with SMC Coach Hire again.”
“Very well run from the moment I enquired about the use of the minibus to the communication leading up to the trip and friendly driver that arrived on time”
“Easy to book, great communication with office. Coach arrived on time both journeys. The driver message me before to let us know time and confirm everything. Clean and tidy coach and very friendly and professional driver. We definitely use that company in future.”
“Correspondence right from requesting a quote was brilliant. Both drivers on the out bound and return journey were on time and communicated well. We had a very stress free experience and relaxing experience.”
“Fantastic service. The driver was on time and really helpful, and the coach was clean and a perfect size. On the way back we left on time and we got back when we planned to. Excellent, throughly recommended.”
“In recent days SMC provided a coach to take a party of choir members from Haslemere to a concert at The Albert Hall in London. I and indeed my fellow travellers were extremely complimentary about the journey. The coach was clean and comfortable and the driver was clearly very accomplished together with being very personable and helpful. Definitely recommended . In short....full marks.”
“Time to name and shame I advise anybody to absolutely NOT travel with this company they are shocking !! We booked these to take and pick us up from the airport and they never turned up on the day so we had to take 4 cars and drive to the airport ourselves after paying them £700! And now they are offering no compensation at all it’s disgusting you should be ashamed of yourselves !!! SMC Coach Hire
not to mention we missed an hour of the vip lounge that we booked.had to drive home at 3:30 in the morning after 10 hours travelling and the only excuse they had was that they couldn’t contact the driver,wasn’t even willing to try find someone as a replacement but just left us stranded and to not even give us compensation says a lot about the company and how they’re only arsed about receiving money instead of the customers satisfaction”
“Office staff brilliant. I had my quote within hours of my enquiry. Driver (Paul) was an absolute delight. He was very professional and courteous. We were delayed on our return flight but he didn’t mind at all. Overall an excellent service from start to finish. Highly recommended.”
“Excellent communication regarding quotes and coach booking process.
Also emails received prior to travel confirming details of coach driver in case of any issues.
Driver in the day was super efficient, helpful and friendly.
Would certainly use again.”
