“Fantastic service, could not fault them one bit.
Every person I spoke too was so helpful and polite.
The driver was amazing, could have a proper laugh and joke with him.
Always on time.
Would defo recommend”
“Brilliant not more i can say collected on time and picked up on time, every time I contact smc I received a speedy reply we received the drivers details the day before The driver that we had was lovely, kind on time and the transport was very clean we hired through smc was the best price i could find online,
i just hope we didn't annoy the drive my aunty kept trying to give her food ahaha”
“Easy booking process, and communication was great. You get sent the drivers details the day before with emergency contact details. Our driver Carl was brilliant! Gave me a call the day before travel to check the times ect, Very friendly and helpful and also the same for the return pick up! Would highly recommend 👍”
“SMC have arranged for a group of 7 cyclists to be transported from the Midlands down to Lands End, and 9 days later, to pick us up from John O'Groats. Amazing service, polite, friendly, courteous and timely.”
“We had a very pleasant journey, the booking was simple and the communication was spot on .. the driver was on time and very pleased and very patient with us so a big thank you. I will definitely use this service again . It's a big thumbs up from me I will definitely be recommending you to others .”
“Brilliant reliable and efficient service!
Booking was quick and easy!
Both drivers were friendly, approachable, communicated effectively with the person who made the booking in a timely manner, they were flexible with the routes taken to meet the needs of the travellers!!! The driver on the way home was very patient, with our revellers following the concert!! It took a long time to exit the venue and some were straggling behind!!! Also in listening to raucous women following a concert!!!!
One traveller left their phone on the bus and the driver messaged the person who had booked the trip before the traveller had even realised it was missing!
All around very efficient, friendly service and great value!! Would definitely use again!”
“Easy to use, great customer service, good quality cars. Driver was polite and friendly turned up on time for both departure and return journeys made for a seamless and stress free day for a very special event highly recommend”
“Very easy to deal with. Driver was most professional, helpful and courteous. Vehicle clean and comfortable. Arrived on time. Would definitely use this coach service again.”
“Outstanding service and driver couldn't do enough for us, will definitely use next time we go away. Driver arrived that little bit earlier to allow us to load bags and leave with plenty of time to spare”
“They didn't show up when booked leaving us stranded. No call, no one in the office and no information. Just didn't show. This forced us to miss a major and important event for British Army Veterans and also forced us to incur additional cost which they are refusing to acknowledge or refund. Some days later they are claiming the vehicle 'broke down' but the driver (who was receiving texts and calls but didn't answer) didn't contact us so I believe this to be a lie. They are trying to use their terms and conditions to avoid refunding our losses so sadly this is going to court. Do not rely on these people turning up.”
“Having booked ages in advance and paid the fee in full the driver didn't even show up. I couldn't get hold of them nor SMC Coach Hire and in the end I missed a major and important event and incurred significant losses desperately trying to arrive on time.
To date, the company has refused to even refund what I had paid them let alone what I lost (note that I suspect they will try and hide behind their rather restrictive terms and conditions but we will test this in court).
Absolute bunch of scam artists who have even failed to apologise for the misery and costs incurred.”
