“Very bad service from SMC they quoted me a price to go to london which I was happy with but when my party wanted one drink each on the bus (in cans) the driver demanded £100 cash but said I would get back the deposit so I obviously thought that’s fair once they see the bus is all clean (we cleaned up rubbish our selfs and recorded)
we’re a group of women not teenagers but now as a suspected they refuse to give my deposit back even though we recorded it all ! No problems a company charge more to drink I get it but don’t lie and say it’s only a deposit and they will transfer back to me ! Also this is like 3rd party company the driver didn’t even know where we was going to they just outsource to different drivers! Wouldn’t recommend don’t trust this company at-all now !”
“Overall great experience from the swift quotation, customer service, sales team, driver and communication. One of the best value and looks after the local community and charities.
I would recommend to others and use again for sure.”
“They were extremely helpful when the train strikes threatened to ruin our holiday they gave me a great quote. The drivers where very helpful and friendly couldn't have asked for any more.the staff at the office were very helpful and friendly too.would highly recommend.”
“The whole experience with SMC coach hire was so easy from the quote to the return trip home. The driver was friendly enough an very punctual, it was the perfect start/end to our trip. Thank you!”
“very happy with the level of service
was contacted the night before and not long before pick up
driver was waiting for us at the airport and took us to the taxi
excelent service would highly recommend.”
“We have SMC mini bus to take us to races at Doncaster smart looking mini bus, inside and out pick up and collection excellent.Driver great didn’t mind when some of the party could find the bus .Made the night go so smoothly Excellent service”
“Very professional service for a complicated travel itinery. Nothing was a problem with any ienquiry or questio i had answered very quickly.
Payment option was ideal for our group . Highly recommend them”
“returning from Crete we 11 family memebers including children were left stranded in Manchester airport at 3AM wednesday morning after having spoken to them from Crete about being delayed £570 fare and only actually carried out half of the contracted job. we spent £160 on train fares to get back to Leeds and all these people can say is its not their problem and advised us to claim on our travel insurance. be carefull this company just subs out jobs to uncaring cowboy companies , on this occasion they used Stallion chauffeures of Bradford .”
“Amazing service, easy, simple and the driver was very attentive, polite and communicated with me throughout the day and the whole process was very smooth. Highly reccomend!
Also booking process was super simple. Thanks to Owen and Imran!”
“DO NOT USE as a big family arriving home from holiday they stranded us left us at the airport early hours when called the driver said not his problem as flights were delayed WE LET THEM KNOW ALSO! We were straight out from baggage and were on time if not early from the delay and they confirmed knowing the driver was rude and said not his problem and LEFT!! Plus they had the baby car seat to which the driver when spoken to said he didn’t even have that either!! We were stuck at the airport hours away from home with a baby and 5 children NOT RELIABLE and will be fighting for refund DO NOT USE”
“Avoid this company my family 6adults and 5children We arrived back from holiday into Manchester airport today 2 hours delayed at 02:15Am with no signal (we live in Leeds) but the company monitored the flight. However when I rang our driver once we got into arrivals he said he had gone and it wasn’t his problem. Try to imagine that. Please do not use them.”
