“Booked a return trip for 14 people on New Years Eve, returning the next day. Coach came to pick us up 30mins early and the driver was really pleasant. The coach was lovely, spacious, clean. The driver stopped half way at the services which was nice.
On the way home, they sent a different coach and driver which was fine but this coach was a lot smaller and uncomfortable. It wasn't clean and although the driver was nice, I didn't feel as safe as I did on the first coach.
Overall a good experience and would use again, it just seems as though some coaches may need updating for the price you are paying.”
“Amazing service from start to finish. All queries were dealt with promptly, very competative price, spotlessly clean coach and the driver was lovely and very helpful. We will use SMC Coach Hire again 100%”
“Great value for money, great service during the booking process and they arrived on time on both the outbound and return journeys. The driver also gave our Chairman his mobile number should any issues arise.
Great company to use and will definitely be using them again and recommending them to others.
Thank you SMC.”
“It would be hard to beat this company for efficiency courtesy and punctuality. From start to finish the company kept us informed and dealt with an amendment by us without a hitch. First class company and staff who I would recommend without hesitation.”
“I found from booking the travel arrangements up until the end of our day, being dropped off, SMC Coach Hire were very professional. The communication before, during and after was great. The driver, Paul, was courteous, professional and really friendly. Would highly recommend.”
“Excellent communication throughout the process of booking and great customer service. Will definitely be using them again for any of our future needs.”
“A very good service all round, easy to book, good customer service and the driver updates were accurate.
I would recommend for group bookings, we used SMC for two separate group airport runs for European visitors, one large and one small, the feedback was positive!”
“The Coach arrived on time and got 30 of us to Heathrow on time. The coach driver was polite and helpful. The coach was a little old - but hey ho - it did the job.”
“We needed to find a reliable minibus company for a small work trip in November. I found SMC Coach Hire on Google and from start to finish they were helpful, organised and offered a very smooth booking process. On the day, the driver was very friendly, professional and ensured everyone was comfortable for the journey ahead. We would highly recommend SMC Coach Hire and will be using them again in the future. Thank you”
“Smooth process from the get go - excellent service. Kept well informed, and effortlessly quick in responding when a small change was requested. Driver provided was so kind and helpful. Highly recommend, and will look forward to using this company in the future.”
“Great communication, understanding when we had payment issues, great service provided and our driver was flexible being able to arrive slightly earlier than planned for us.”
“Helpful for getting us a coach for our annual Bethel Bristol Convocation - we had a last minute booking and SMC STEPPED UP- lovely clean coach - REASONABLY PRICED- ACCOMMODATING- clean and smell fresh friendly driver. There and back safe and sound.”
“Easy to deal with and prompt replies to any questions I had. Booked 2 x 40 seaters, turned up on time no issues. Was given driver details day before. All really good, would definitely use them again.”
“Excellent service. Paula was on time, helpful and friendly. Minibus was spotless, her driving was on point. I would thoroughly recommend SMC and will use again in the future”
“Prompt helpful booking staff. Minor issue sorted quickly. Driver friendly and ideally suited to client group. Would definitely recommend and use again”
“Helpful on phone and on line, very courteous. 7 persons arriving from Paris on 1st October, then a train strike and Just stop oil. All sorted and times adjusted for drive to Surrey. Next thing their last train home cancelled at a days notice, once again they came to our help and times adjusted. The driver was an absolute professional who was courteous and very kind. I have no hesitation in highly recommending this company.”
“Excellent service, booking was easy, an amendment was made swiftly and effortlessly. And our driver Christopher was a real star: professional and kind: we had delays to our train which meant we had to change arrival times twice and he was unflappable, flexible, and made what could have been a difficult trip so easy and straightforward. we will be using this company again and would highly recommend.”
“Great service, lovely driver, waited around the venue so was perfectly on time when we were finished early - can't fault them honestly and they were over £100 cheaper than other quotes I had gotten. Thank you!!”
