“Very impressed with the professional service provided by SMC Coach Hire, from start to finish. SMC were quick to respond to our initial enquiry and always helpful in answering queries. On the day of travel the vehicle arrived on time and the driver was courteous and accommodating. No hesitation in recommending SMC to others.”
“Recently used SMC for pick up and return for 2 of our offices, to arrive for a works Christmas party, the service was very good, kept informed of the driver and contact details. All very professional from the time of the booking, right through to the day of the transport. Driver very friendly, pickup all on time and return as agreed. Would definitely use again. Good value, very happy.”
“SMC were very helpful when booking the vehicle for our wedding and when making changes to the booking - we did have to pay a small fee to make a change which was slightly annoying. The driver on the day turned up on time and we also go the driver's details the day before. Will definitely use again”
“Booked a return trip for 14 people on New Years Eve, returning the next day. Coach came to pick us up 30mins early and the driver was really pleasant. The coach was lovely, spacious, clean. The driver stopped half way at the services which was nice.
On the way home, they sent a different coach and driver which was fine but this coach was a lot smaller and uncomfortable. It wasn't clean and although the driver was nice, I didn't feel as safe as I did on the first coach.
Overall a good experience and would use again, it just seems as though some coaches may need updating for the price you are paying.”
“Amazing service from start to finish. All queries were dealt with promptly, very competative price, spotlessly clean coach and the driver was lovely and very helpful. We will use SMC Coach Hire again 100%”
“Great value for money, great service during the booking process and they arrived on time on both the outbound and return journeys. The driver also gave our Chairman his mobile number should any issues arise.
Great company to use and will definitely be using them again and recommending them to others.
Thank you SMC.”
“It would be hard to beat this company for efficiency courtesy and punctuality. From start to finish the company kept us informed and dealt with an amendment by us without a hitch. First class company and staff who I would recommend without hesitation.”
“I found from booking the travel arrangements up until the end of our day, being dropped off, SMC Coach Hire were very professional. The communication before, during and after was great. The driver, Paul, was courteous, professional and really friendly. Would highly recommend.”
“Excellent communication throughout the process of booking and great customer service. Will definitely be using them again for any of our future needs.”
“A very good service all round, easy to book, good customer service and the driver updates were accurate.
I would recommend for group bookings, we used SMC for two separate group airport runs for European visitors, one large and one small, the feedback was positive!”
“The Coach arrived on time and got 30 of us to Heathrow on time. The coach driver was polite and helpful. The coach was a little old - but hey ho - it did the job.”
“We needed to find a reliable minibus company for a small work trip in November. I found SMC Coach Hire on Google and from start to finish they were helpful, organised and offered a very smooth booking process. On the day, the driver was very friendly, professional and ensured everyone was comfortable for the journey ahead. We would highly recommend SMC Coach Hire and will be using them again in the future. Thank you”
“Smooth process from the get go - excellent service. Kept well informed, and effortlessly quick in responding when a small change was requested. Driver provided was so kind and helpful. Highly recommend, and will look forward to using this company in the future.”
“Great communication, understanding when we had payment issues, great service provided and our driver was flexible being able to arrive slightly earlier than planned for us.”
“Helpful for getting us a coach for our annual Bethel Bristol Convocation - we had a last minute booking and SMC STEPPED UP- lovely clean coach - REASONABLY PRICED- ACCOMMODATING- clean and smell fresh friendly driver. There and back safe and sound.”
