SM Direct Reviews

1.7 Rating 119 Reviews

17 %

of reviewers recommend SM Direct

Company Reviews

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Metrics

1.7

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Returns & Refunds
Refunds Process	Difficult

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Hi I ordered black stools but haven't received them yet, I have emailed enquiring about them aswell but no reply?? Please can you send them out to me asap

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Asked by Rehana (2 years ago)

Hi I have ordered some Miracle grow bags 2 weeks ago and up to now you have not delivered within the specified time of 3-5 working days are you conning people to gain financial redress your reviews are abysmal people go to work to earn and you Con them out of there hard earnings. You have not answered my emails You really are a Disgrace

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Asked by David Birds (3 years ago)

Hi can some one get back to me please, i ordered two sets of lights and only recieved one set. I'd light to know when I will receive the other set?? Thanks. Hope to hear from you soon Debby

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Asked by Debra Gordon (3 years ago)