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SmileLife Reviews

4.8 Rating 2,162 Reviews
98 %
of reviewers recommend SmileLife
4.8
Based on 2,162 reviews
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SmileLife 5 star review on 31st January 2020
Karl Craven
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 12th October 2019
Anonymous
Anonymous
Anonymous  // 01/01/2019
I am very satisfied with the results, it was hard to believe that I could straighten my teeth in such a short period of time, but now I have experienced it and it is an incredible. I followed everything what they told me and I was very persistent which led to this. The team was excellent and always promptly responded to any of my requests, they were very helpful, I want to thank everyone! My recommendation for this treatment!
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Posted 2 years ago
Hey Nevena, What amazing results! The pictures speak for themselves! We can see your retainers are currently in production to preserve that new smile. All the best, The SmileLife Team
Posted 2 years ago
my treatment took longer then projected. I was continuing to wear my aligner after the treatment duration until it broke. The company provided zero aftercare support and ignored my attempts to order a new aligner. My teeth started to separate again and the company is still ignoring me
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Posted 1 year ago
How do we get new toothbrush heads now the company have gone bust. Anyone know of any sites? Thanks!
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Posted 1 year ago
company have disappeared leaving many with no treatment plan after taking payment! frauds!!
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Posted 1 year ago
STAY CLEAR!! they have disappeared without warning My teeth still aren't straight even after they persuaded me that they were I also paid for smile care plan so wheres my retainers and teeth whitening sets or wheres my refund. Everyone join the Facebook group : abandoned smilelife patients
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Posted 2 years ago
I paid upfront for 3 years worth of retainers. Both retainers have now broken and I can't get anyone to answer my emails. Phone message just says that the Dublin office is closed. (20th Oct 2022). Don't use this company!
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Posted 2 years ago
I was really happy at the start of my treatment but unfortunately the time had come when they should of been done in time for my wedding and still were nowhere near straight. I got over that and got more aligners from the company but still were not straight. I then got another 6 aligners after having 18 done already and they were still nowhere near straight but I was still striving towards getting them done and did not mind the extra time but no1 will contact be back after numerous emails and phone calls no1 will get back to me about possibly getting more aligners which is a disgrace given that they should of been done a year ago. So now I’m still wearing my last aligner for 2 months now because I don’t want them to revert back altogether and I’m unsure now whether to peruse getting my money back as I feel very let down that no1 will get in contact with me. Also my app will not work so can’t even contact through that it’s not working months.
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Posted 2 years ago
Not getting a response from Customer Services. The app stopped working last Jan or Feb. I need replacements for the last 4 sets. Not getting a response from customer services
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Posted 2 years ago
Abysmal customer service! No support at all! Emailed the support address-no response. Spoken to customer "advisors" who said I would be contacted my a manager, no response. Avoid-use a well established and respected company such as Invisalign, not these frauds!
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Posted 2 years ago
This company folded in Ireland and the left many customers abandoned mid-treatment and took their money.
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Posted 2 years ago
Company have disappeared. I bought and paid for a new set of replacement retainers and they never arrived. Tryed to contact them but they have ignored all my messages
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Posted 2 years ago
I'm in Ireland and need night retainer as I've finished my 33 sets of retainers. I'm happy with smile life until now. I'm trying to get my local dentist to sort me out......
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Posted 2 years ago
Are SmileLife gone in Dublin!!! No one is answering email/texts or calls. I am not finished my treatment yet, i definitely need at least one more retainer's and i also paid for my night time retainers for when the treatment is finished. This is just a horrible thing to do to their customers especially mid treatment!!! 🤬
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Posted 2 years ago
Company seems to be closed. There is no reply or working costumer support. Phoneline is on vm. Unreachable since 1st September. They just take your money and run off!
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Posted 2 years ago
THIS COMPANY HAVE TOTALLY DISSAPPEARED. i am not yet finished my treatment and they are uncontactable and I am without support for the issues with my teeth. There are many other similar reviews on trustp*lot, but obviously they link this one because they can manipulate it. Horrible company. Feels incredibly unsafe and precarious. Horrifically unacceptable
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Posted 2 years ago
Highly recommend SmileLife. Such an easy process, care team are so helpful, easy to contact and very responsive. SmileLife is affordable with quick delivery. I’m really happy with my results!
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Posted 2 years ago
Great price, and exceptional customer service! I would definitely recommend to a friend!
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Posted 2 years ago
I have found the process and the team absolutely brilliant. Every time I’ve had a question, it’s been answered clearly super quickly. The time it has taken to get my teeth straight has been halved in comparison to places that charge 3 times the amount. The team care which is wonderful. I can’t recommend this company enough. I still have some more aligners for my bottom set but I just had to ensure I commended the company and the team as soon as possible thank you.
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Posted 2 years ago
Hey Tiffany, Thank you for leaving this kind review - customer experience is our main priority and this positive feedback is greatly appreciated! Keep Smiling, The SmileLife Team
Posted 2 years ago
My journey with SmileLife has been unreal. I was very lazy with my aligners and kept them in way beyond their time but the support was always there for me. my journey was only 6 months and the difference it made in even one month was surreal I was always so self conscious about my teeth and now they are so much better. I can actually smile for once without putting my hand in front of my face or being self conscious when I'm talking to people. I still have a long long way to go with my confidence but my smile was the best place to start and I recommend them to everyone! Fast and easy and very supportive.
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Posted 2 years ago
Hey Megan! Thanks for leaving this review. Wonderful photos! We are so happy your confidence has improved along your SmileLife journey. We can't wait to see your finished results! Keep smiling, The SmileLife Team
Posted 2 years ago
Finished treatment October 2021 and couldn’t be happier with the results, fantastic company to deal with from knowledgeable and friendly staff to an amazing product and result, I would 100% recommend SmileLife - also very good value for money Thank you
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Posted 2 years ago
Thank you for the kind words and the 5-star review! Keep smiling, The SmileLife Team
Posted 2 years ago
SmileLife is rated 4.8 based on 2,162 reviews