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SmileLife Reviews

4.8 Rating 2,162 Reviews
98 %
of reviewers recommend SmileLife
4.8
Based on 2,162 reviews
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SmileLife 5 star review on 31st January 2020
Karl Craven
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 12th October 2019
Anonymous
Anonymous
Anonymous  // 01/01/2019
Great team
Helpful Report
(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for your kind words. Get your Smile On! The SmileLife Team
Posted 3 years ago
The stuff were good and had great treatment
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you so much for your review. Keep smiling! The SmileLife Team
Posted 3 years ago
Very informative
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for the 5-stars! Get your Smile On! The SmileLife Team
Posted 3 years ago
Really great interactive appointment, very informational!
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(Baggot Street SmileHouse) - Posted 3 years ago
Amazing to hear this! Please let us know if you need any assistance at all - We are here to help! The SmileLife Team
Posted 3 years ago
Very helpful and welcoming
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(Baggot Street SmileHouse) - Posted 3 years ago
Amazing to hear this! We count ourselves lucky for customers like you:) The SmileLife Team
Posted 3 years ago
Jamie was very professional. Explaining everything to me
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(Baggot Street SmileHouse) - Posted 3 years ago
Hey Rakesh, Thank you so much for taking the time to write such an amazing review. I will pass on the great feedback to Jaime. We are all so excited to get you started & on the right track to your dream smile! Keep in touch, The SmileLife Team
Posted 3 years ago
Very polite and informative service. Justin
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(Baggot Street SmileHouse) - Posted 3 years ago
Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. The SmileLife Team
Posted 3 years ago
Very good 1st visit ,lots of information .
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for the 5-stars! Get your Smile On! The SmileLife Team
Posted 3 years ago
Very helpful and explained everything very well
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for the wonderful review and for taking the time to share your feedback! The SmileLife Team
Posted 3 years ago
Everything, easy process from the minute you walk through the door
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for your feedback Daniel. Here at SmileLife, we want every patient to have an exceptional experience. The SmileLife Team
Posted 3 years ago
Very informative, helpful and friendly
Helpful Report
(Baggot Street SmileHouse) - Posted 3 years ago
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers! The SmileLife Team
Posted 3 years ago
Very friendly staff
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(Baggot Street SmileHouse) - Posted 3 years ago
Amazing to hear this! Please let us know if you need any assistance at all - We are here to help! The SmileLife Team
Posted 3 years ago
Great staff
Helpful Report
(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for your kind feedback. Please let us know if you have any questions! The SmileLife Team
Posted 3 years ago
Love it ...
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you so much for your review. Keep smiling! The SmileLife Team
Posted 3 years ago
Very nice workers
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(Baggot Street SmileHouse) - Posted 3 years ago
Our priority is customer service and we are ecstatic that we met that mark! The SmileLife Team
Posted 3 years ago
I’m near the end of my treatment. The hard up-selling is so difficult and draining, to deal with. It make the whole operation appear really unprofessional; they don’t listen to your concerns or observations and are always trying to get you to spend more and more; be very, very wary and be prepared to really fight your corner. They wouldn’t give me the aligners I needed to finish my treatment without me signing up to a smile protection plan that I did not want to sign up for. The additional aligners did not address the issues we agreed in the in person consultation and now they want a further €250 to finish my treatment as my teeth are still not right. Make sure you have some one look over your treatment plan before you agree to it. They appear super nice but it’s just to get your cash!
Helpful Report
Posted 3 years ago
Hi Susan, I am very sorry to hear of this experience that you had and I want to resolve this for you immediately. We always listen to our customers concerns as our customers health and satisfaction with their smile is our top priority as opposed to selling more of our products. On that note, it is unusual to hear that a member of staff refused to give you your final aligners without signing up for our SmileCare package. However, as you mentioned a €250 fee for additional aligners, it sounds like your original treatment was completed successfully in line with your Treatment Plan and the additional aligners for €250 would be for teeth adjustments outside of your Treatment Plan. When you approve your Treatment Plan before starting treatment it indicates that you are happy with how your teeth are going to turn out at the end of treatment. At this early stage you have the opportunity to reject your Treatment Plan and request a new one in line with what you want your smile to look like. Upon approving your Treatment Plan, that illustration is what we aim to achieve for you. If we do not achieve this then we issue additional aligners at not extra cost. If we do achieve your Treatment Plan results however, then any additional tweaks to your smile outside of your Treatment Plan and at your personal request will always hold additional charges. I would kindly ask that you contact feedback@smilelife.com so that we may resolve everything for you. Thank you and my apologies for this. The SmileLife Team
Posted 3 years ago
Very friendly, easy process, looking forward to seeing the results
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Posted 3 years ago
Thank you for the 5-stars! Get your Smile On! The SmileLife Team
Posted 3 years ago
Very friendly , and very welcoming enviorment
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(Baggot Street SmileHouse) - Posted 3 years ago
Amazing to hear this! Please let us know if you need any assistance at all - We are here to help! The SmileLife Team
Posted 3 years ago
Great staff
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you so much for your review. Keep smiling! The SmileLife Team
Posted 3 years ago
Fast and easy process. Very friendly
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(Baggot Street SmileHouse) - Posted 3 years ago
Thank you for your kind feedback. Please let us know if you have any questions! The SmileLife Team
Posted 3 years ago
SmileLife is rated 4.8 based on 2,162 reviews