“The description was poor, to say 12 and not 12” misled me into thinking the items were sold in batches of 12.
However, that would have made each insert $3, far too low. If it sounds too good to be true then it is.”
Hi,
I'm sorry to hear about this issue. I checked into this and am see that as you noted, the title for this listing does not include the inches symbol next to the number. Apologies for any confusion that was caused by this.
To resolve this, we've just updated this product title and reached out by email to see if we can help with setting up a return for a full refund or anything else.
Please reply to that message at your earliest convenience and we'll be happy to help.
Regards,
“I was dubious about my items being shipped from outside Canada but they arrived with no problem right to my door in record time. Customer Service was excellent.”
“Bought a set of kitchen knives that I was searching for in the UK. This particular set was not available in UK so I searched for it online and found it on Snapklik, which I never heard of before. In addition reviews were sparse. However, as I really like this set of knives I took the risk and bought it. It was shipped from US via FedEx and I received the item in line with the timeline provided when I ordered it - longer than if I bought it in UK but I was in no rush to get it so was happy to wait. Price-wise, it was unsure to if I bought it from Amazon with small shipping fee from US to UK. Happy to report the knives look great and sharp, look lovely on my kitchen counter.. I am really happy with it and would recommend using Snapklik.com. I didn’t need to use customer service so can’t comment on helpfulness or ease of refunds if needed.”
