Hi Ricky,
I'm sorry to hear about this issue. I see that we reached out by email to help. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi Dominic,
I'm sorry to hear about this issue. To help with this, I've just reached out to Fedex to help locate the package and sent an email so that we can be in touch to help resolve the issue. Please reply at your earliest convenience if there is anything else we can assist with in the meantime.
Regards,
Snapklik Support Team
“I deliberately used my new address when ordering hjowever your system ignored that & used my old address from PayPal thus sending my order to the wriong address & I have no way of retrieving it.”
Hi,
I'm sorry to hear about this issue. I see that we've been in touch by email to help set up a return for a free replacement or refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi David,
I'm sorry to hear about this concern. I see that we've been in touch by email to help sort this out and that the deodorant you received is the new packaging for the same Right Guard Sport Fresh Scent deodorant from your order. To be sure, we've reached out to the manufacturer to confirm that the product has not changed and will continue to be in touch by email to help resolve the issue. Please feel free to reply by email for additional assistance.
Regards,
Snapklik Support Team
“Hi, I usually dont wright bad reviews but in this case I feel the driver deserves one.
He didnt deliver package to my house but left it on garbage bin whitch was ~ 50 ft. away
on the street. My neighbour noticed him and call me about it
If nobody notify me this package would end up in the garbage truck
Paul”
Hi Paul,
I'm sorry to hear about this issue with the FedEx delivery. We've passed along this feedback to FedEx so that they can be aware that this happened and take steps to maintain a high level of service. Please feel free to email us if we can provide any assistance with this order or anything else.
Regards,
Snapklik Support Team
Hi Olga,
I'm sorry to hear about this issue. I see that we've been in touch by email to help resolve this with a free replacement or a refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“The delivery driver dropped the package on the doorstep from hip height, my husband saw him. At least he could have laid it on the step, not dropped it! The package cardboard was damaged a little but the part inside was ok.”
“One of the tins I bought was badly dented at the front and back. This did not happen during postage as the packaging box was not damaged. This means someone deliberately sent me this damaged tin. Considering the amount of money I spent on this product and being a first time customer, I am shocked you would treat me this way. You don't deserve even one star.”
Hi Jason,
I'm sorry to hear about this issue. We reached out by email to help with this. Please reply at your earliest convenience so that we can resolve the issue.
Regards,
Snapklik Support Team
Hi Ruth,
I'm sorry to hear about this issue. I see that we have been in touch by email to help with this. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi Michael,
I'm sorry to hear about this issue. To help with this, we've just reached out by email. Please reply at your earliest convenience so that we can help resolve the issue.
Regards,
Snapklik Support Team
Hi Sameer,
I'm sorry to hear about this issue. We just reached out by email to help. Please reply at your earliest convenience so that we can provide a speedy resolution.
Regards,
Snapklik Support Team
Hi Lyndsey,
I'm sorry to hear about this issue. I see that we've been in touch by email to help. We're looking forward to your reply and assisting further to resolve the issue.
Regards,
Snapklik Support Team
“I placed an order for 500 packets of 4c lemon iced tea. I received 442 packets. I was shorted by 58. This is most disappointing considering it wss a significant amount missing and that this was s pricey purchase as well.”
Hi Maya,
I'm glad to see that we were in touch by email and that you were pleased with the resolution.
Please feel free to message us again if we can help with anything else.
Regards,
Snapklik Support Team
“Parce was delivered on schedule and the package was undamaged. The 3 Snow Joe Certified Authentic IONMAX 24-Volt Lithium-ION Batteries however were dead and the light level indicators don't light, was I sent dead batteries?”
“I ordered two detoxify drink coming out to about £143 with shipping (expensive for two detox drinks). They arrive on time with no issues. Although I noticed they had expiration date for the following month. I believe I was sold old detoxify bottles for full price.”
