Snoozer Pet Products Reviews

Name: Snoozer Pet Products
Address: 561 Bessie Road, Piedmont
Rating: 4.66

4.7 Rating 1,373 Reviews

91 %

of reviewers recommend Snoozer Pet Products

4.7

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Snoozer Pet Reviews - 2020 Lil Piglet reviews Snoozer Pet Products

About Snoozer Pet Products:

Snoozer was established in Greenville, South Carolina in 1985 with the intention of manufacturing and selling the finest dog beds, dog car seats, dog sofas and pet accessories in the industry. The same values that drove the establishment of the company then remain instilled in the company today. Snoozer is family owned and operated, and most of our products are sewn and assembled by hand here in the USA.

As we like to say, there’s not a single difference between a Snoozer and a dog bed off the shelf: there are several.

Quality and durability are sewn into every detail. You can see it in the made-to-order fabric. You can feel it in superior, resilient cushioning. You can even smell it in the cedar shavings that accompany our poly fill.

Other details aren’t as obvious, but they matter just as much. For instance, overlocked stitching hides rugged brass zippers. That’s because liners are made to be washer-friendly, just like our covers. When the time comes, you can replace the filling and make your Snoozer like new again, year in and year out.

Your pet is part of the family. We get that – because we feel exactly the same way. That’s why we think about how dogs behave. We watch how they age. And we manufacture dog beds and other products that are going to make both you and your dog happy for a long, long time.

We’ve made lots of customers happy over the years —and their owners too. Thousands of Snoozer customers have shared their love of Snoozer Products with us. Click here to see a gallery of Snoozer love!

Visit Website

Phone:

800-635-9755

Email:

websales@snoozerpetproducts.com

Location:

561 Bessie Road
Piedmont
29673

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Snoozer Pet Products 5 star review on 5th December 2024

946

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bed at the cost of £114 but still they charged for delivery The bed was not fit for purpose and certainly not the price tag but I also was told I had to send back tracked as if it got damaged it would lower refund amount!!! Unbelievable and despicable”

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Posted 3 years ago

“March ordered a bed, now end of May still no bed. Have emailed them 3 times from the support on their page and used the chat function on their page. No response from anyone. Ever. So effectively they have stolen by $99.”

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Posted 3 years ago

“I recently purchased the luxury lookout II. I got the tempest spring What beautiful colors! This is my second snoozer car seat. My dogs loves to look out the window. Thank you!”

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Posted 3 years ago

“When I received the 2 beds I purchased they only included the covers for the beds, no bed itself, I was very upset. when I contacted them I had to take pictures of everything, the box, the bed covers and the inside of the box. After I proved that the beds were not included, then they shipped the beds. I felt like they did not trust me as a customer, I do not think I will ever buy from them again.”

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Posted 3 years ago

“I wanted to praise the customer service highly. We had a bit of an issue with the fleece shedding after a few months (mentioned in other reviews) . Hence dropping one star. I contacted Snoozer expecting to receive a comment regarding wear and tear etc being the cause, but was very impressed with the prompt response. I did send some photos showing the issue. A replacement cover was dispatched and arrived yesterday (five days after l first contacted them). Great communication from customer service. I would definitely recommend Snoozer. My whippet loves his bed. He took a few days to work out how to use it, but is just perfect for him. The only thing l would suggest is putting a fleece or cover over the bed as if you have a dog that sheds the material picks this up and it is difficult to brush off (even with a lint roller). My dog sometimes enjoys just lying on top as it is so comfortable. I have attached a picture of our whippet inside a large Khaki bed. Plenty of room for him and his long limbs!”

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Posted 3 years ago

“Can't comment on the other products but our bed didn't work out for my dog.”

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Posted 3 years ago

“Overall a great product. However the flexible tube poked a hole and my dogs were able to pull it out. My daughter also had this happen with her cave bed. Perhaps it needs reinforcement at either end.”

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Posted 3 years ago

“My 18 month old frenchie would always try and jump on my bed in the night, I think because she felt cold in her basket. The snoozer bed is so cosy, I got it in large, she’s 11kg so there’s lots of nice room for her to stretch. She loves snuggling at the back for warmth but also lying with her head peeping out for fresh air, it’s perfect. Poppy no longer jumps on the bed in the night and stays in her own bed! The colour is not what i thought it’d be from the website, it’s much more grey then dark blue, and From the look of yje website returns are fine, but I was desperate to try it out so kept it!”

Helpful Report

Posted 3 years ago

“We love it and so does our dog. We have a great dane mix who gets cold easy and likes to be covered up. When we found these beds we decided to give it a try. It has a very thick bed. The hood only stays up a few inches when empty- just enough to get the snout under and flip up. She caught on very quickly how to flip up the top so she can get in. We bought the largest size and she has plenty of room to move around. When she laid on the bed the first few days, we would pull the hood up so she could tell there was more to the bed. After only 5-6 days, we found her laying inside and neither of us had helped her in. We haven't washed it yet so can't attest to durability. Be sure your dog likes to be enclosed. Our blue heeler will lay on top of the comfy bed but has no desire to be inside. I would buy one again for a burrowing pup.”

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Posted 3 years ago

“Absolutely love our cozy cave bed and car seat! About to order our 2nd one!”

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Posted 3 years ago

“The new inside liner sheds horrible and has become very thing after just a couple weeks of use. The cover a going to tear in the near future due to the liner shedding.”

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Posted 3 years ago

“Love the cozy cave, but the Large is a bit small for my 50lb vizsla, Bruce. He struggles to get in it on his own. Didn't think we need the XL, but I regret not going up one more size.”

Snoozer Pet Products 4 star review on 15th January 2021

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Posted 3 years ago

“The Booster seat for my dog works well for the most part, but she is able to jump out onto the seat because the strap that attaches to her harness is not stationary. I wish I would have gotten a seat for her that the seat belt goes thru the bottom back of the seat instead of the top back. I should have gotten her one that did not have the lambs wool. She is a hot blooded Maltese. I do really like the look of it.”

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Posted 3 years ago

“Really happy!”

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Posted 3 years ago

“Best dog bed ever! Leo loves his new bed but our other two dogs are stealing it all the time because it's the softest most comfortable.”

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Posted 3 years ago

“Santa Paws brought the pups the new cozy caves again this year! They were not disappointed! The dogs love the cozy caves year round and we often find our old man Charlie snuggled in his bed throughout the day. The young pup, Cash, likes to sleep on his back inside the cozy cave.”

Snoozer Pet Products 5 star review on 29th December 2020

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Posted 3 years ago

“My dogs and cats are in love with this bed. I gave it as a Christmas gift and I now am going to have to order a second one, that is how much they love this bed!!!!”

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Posted 3 years ago

“My dogs LOVE their Snoozer bed! We've had one for years and finally had to buy a new cover replacement because the old was was too worn- A.K.A. "well-loved!" Such a great product. I love that the bed holds up so well, and the cover lasts so long but I can buy just the replacement cover when needed- I think our old cover lasted about 7 years. Totally worth the money.”

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Posted 3 years ago

“Love the cozy cave bed although all of my pups sleep on top at this time and are not climbing inside like I had hoped they would. Nevertheless, they all love it and use it! I have 2 - 100lb dogs (a Doberman and a mastiff puppy) and a 50lb dog (doodle)...all can enjoy this bed as it has a great amount of stuffing and is built well. This is my fourth snoozer bed, I have three of the overstuffed luxury dog sofas which are their all time favorite. I will definitely never buy another dog bed anywhere else as these beds are so well made and are more than adequately filled to provide comfortable bedding and support for my pups.”

Snoozer Pet Products 5 star review on 27th December 2020

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Posted 3 years ago

“This was the perfect purchase for our dog, he loves to cuddle in this bed. I am really happy with the product!”

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Posted 3 years ago

Snoozer Pet Products is rated 4.7 based on 1,373 reviews