Thank you so much for sharing your experience with Snore Doc, Daniel. It means a lot to us that you took the time to leave your review. We apologize that you've had less than a month of use out of the device and that the glue has come away from the housing to the soft silicone mouth parts. We want to make sure you are satisfied so please share with us how we can make things better for you. You may send us a photo of your item and a request for a replacement because we always want to make sure our customer is happy and satisfied and hopefully improve the ratings that you provided with us. You may contact us here: stopsnoring@snoredoc.co.uk.
Hi Harriet,
I am really sorry it did not work out for you.
SnoRemover clinically proven works for 91% of users.
Hence we have our 31-night money-back guarantee.
Please contact us via stopsnoring@snoredoc.co.uk to help you get back you're money.
Best wishes,
Paul Jones
Customer Care Specialist
Posted 1 year ago
Hi Harriet,
Have you tried the different levels of intensity? You can adjust it from 1 - 10.
What I would advise is to start at setting 1 and increase it every 2 days with 1. Then stop increasing till you stop snoring. This is the sweet spot. The higher the setting, the more intense, the lower the setting the more comfortable. And did the moulding process go well?
It should really clench onto your teeth and mouth. While biting:
- Suck the air out
- With your tongue pressed on the inside to get it tighter
- With your hands press on your cheeks to get it tighter.
Of course, we can always initiate a refund. Just contact us at stopsnoring@snoredoc.co.uk
Best wishes,
Paul Jones
Customer Care Specialist
Hi Rob,
I am really sorry it did not work out for you.
SnoRemover clinically proven works for 91% of users.
Hence we our 31-night money-back guarantee.
Best wishes,
Paul Jones
Customer Care Specialist
Hi Elliott!
Thank you for your feedback regarding our delivery service. We are pleased to hear that your order was delivered promptly.
If there is anything else we can do to improve your experience with us, please let us know. We always strive to provide the best service possible.
Regarding the star review, if there was anything that we could have done better to earn a higher rating, please let us know. We are always looking for ways to improve and value your feedback.
Paul Jones
Customer Care Specialist
Snore Doc
