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soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Ordered taps 7 days ago, at least 4 emails later and a phone call I'm still wondering where they are, very bad customer service
Helpful Report
Posted 6 years ago
Disappointing quality of bathroom suite very much made in china type ! Won’t be buying again . Still you gets what you pay for !!
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Posted 6 years ago
Deliver time by today’s standards is slow at 10days
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Posted 6 years ago
Ordered 2 by mistake. Emailed to ask them to cancel 1 and refund. They confirmed that they would. They cancelled both and my order never arrived. Not a difficult request.
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Posted 6 years ago
Products and prices are excellent but delivery problems will prevent me from ordering again.
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Posted 6 years ago
There was a problem with the delivery. I emailed the soak after sales team. No one responded so I resent the email. That was a week ago and still I have not had a reply. In the end I sorted out the problem with the delivery form myself, but I could have done without the stress of it,
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Posted 6 years ago
Website made me order an item that I didn’t need. Extra fitting that didn’t need
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Posted 6 years ago
Unfortunately the item you provided was not the item that was suitable for the toilet order number . I have returned the toilet and are waiting your response
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Posted 6 years ago
After paying £9 to have a tap delivered it took almost 2 weeks to get to me!!
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Posted 6 years ago
YOU DIDN'T
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Posted 6 years ago
The returns process is not in line with similar prices retailers online
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Posted 6 years ago
Very good service and good quality and arrives super quick
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Posted 6 years ago
I have ordered a number of items from you in the past, right back to when you traded under a different name. When I ordered this tap it stated delivery at 2-8 days and I would receive a confirmation email to track the item. This never happened so I had to chase it myself and after a couple of mails I was told the deliver was 12 days, which meant there would be no one there to receive it, so it was left in an outside cupboard. and I still never got the confirmation email. We have two bathrooms to fit in this renovation, but it is unlikely we will use you again.
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Posted 6 years ago
Delivery was late
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Posted 6 years ago
It didn’t
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Posted 6 years ago
As you can see I am not happy you are asking for a review when as of today I still have not received my order which was placed on the 22nd Dec 2017.
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Posted 6 years ago
Ordered radiators, they arrived fine. Ordered a set of radiator feet that I forgot and 2 weeks later still no contact from Soak as to when I will recieve them. Cannot start the new central heating system until these feet arrive.
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Posted 6 years ago
You did not make me happy
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Posted 6 years ago
Still waiting for the shower
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Posted 6 years ago
They didn't
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Posted 6 years ago
soak.com is rated 3.8 based on 4,916 reviews