soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived in time bit of an issue with one item bus sorted out quickly.”

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Posted 6 years ago

“I bought a new shower head and it was really brilliant because the price was so cheap I didn’t expect much but it was well made and works great.”

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Posted 6 years ago

“Swift delivery of good quality goods.”

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Posted 6 years ago

“Quick delivery and quality products”

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Posted 6 years ago

“I had a good experience with Soak. I received a broken basin and they were very quick to send me a replacement. I recommend them!”

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Posted 6 years ago

“Basin unit in oak was exactly what I was looking for and looks great in my bathroom. Soak was easy to order from and order arrived when they said it would. Good job.”

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Posted 6 years ago

“My 800x600mm Anthracite Flat Panel Ladder Towel Radiator and accessories were delivered on time with a minimum of fuss. It is of superb quality and is in place and working. Excellent service I have no hesitation in recommending soak.com.”

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Posted 6 years ago

“Frustrating experience: - Ordering : Mixed. Easy on website but discount code was not applied and when I contacted SOAK about it I received zero communication in response - Delivery : Confusing and unsatisfactory. On the day of delivery I still hadn’t received any communication so rang customer services. My call appeared answered but no one spoke to me for at least two minutes whilst I overheard your staff discussing the days experiences with customers (not pleasing to hear). Then they told me the order was lost and wouldn’t be delivering and that an investigation would take at least 48 hours - this had to be relayed to my bathroom fitters who were waiting for the delivery to arrive. No less than 20 minutes after completing the call a truck arrived with half the items and no knowledge of any other items. We rang back on Saturday morning to cancel the order only to find out a delivery attempt had been made on the Friday - no communication from Soak and no notifications from the delivery driver. We were then told the items would not be delivered until Monday (it was Thursday). When the second half finally arrived the packaging was damaged on the shower screen. - Return of items : was painless once we worked out that hiring a van was our only real option because Soak couldn’t/wouldn’t point us in the direction of possible services. Overall the products were generally good quality and as described. Customer service was mixed edging towards poor, as real service only seem to follow frustration aired over Facebook. People onsite during the return were excellent. We also ordered items from Victoria Plum, and although we didn’t find their products as good, we would recommend them over you because of order fulfilment and customer service. It’s a shame as their is great potential there.”

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Posted 6 years ago

“Looks amazing”

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Posted 6 years ago

“The first one I ordered was very slightly damaged, I phoned them to let them know, the next day, I received a replacement, I was very impressed”

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Posted 6 years ago

“I am very happy with all what I bought from soak Thank you”

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Posted 6 years ago

“Great service and product can’t ask for more x”

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Posted 6 years ago

“Good product, good delivery”

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Posted 6 years ago

“Out of 8 items you only delivered 2. I had booked a days leave from work to arrange for these to be delivered and I then had to book another day off the the 6 other items. Prior warning that the order would be incomplete would have been better so I could have cancelled the first days leave! Very annoying and cost me my holiday!”

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Posted 6 years ago

“Delivered on time, great product at a good price.”

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Posted 6 years ago

“every thing was good quality & came on time.”

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Posted 6 years ago

“Excellent after sales service”

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Posted 6 years ago

“Excellent service, good prices and products, promptly delivered.”

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Posted 6 years ago

“Delivery on time product was exactly as described good quality 👍”

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Posted 6 years ago

“Love the tap. Great price too!”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews