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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
After buying a sink I forgot to buy the waste disposal unit which wasn't stated in the catalogue my fault for not checking but all sorted in the end
Helpful Report
Posted 5 years ago
Not delivered on day requested but products satisfactory
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Posted 5 years ago
Very happy with our purchase efficient service and delivery thank you 😀
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Posted 5 years ago
One item is missing from my order but apparently being sent out next week. Other than that all was good. It would be helpful if the delivery driver called an hour before they arrived.
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Posted 5 years ago
I was impressed by the toilet and sink I purchased. Also customer services was brilliant but avoid calling on a weekend as the waiting was ridiculous. Once I spoke to an advisor he was very helpful and polite. Thank you I would definitely recommend them and also use them again.
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Posted 5 years ago
Great customer service and products
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Posted 5 years ago
Even though we had the wrong thing delivered and then one thing was damaged and we are still waiting for something to be replaced the service and friendliness of people have been good
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Posted 5 years ago
Great products!! However communication about delivery could be a lot better, I had to phone up 4 days after placing my order as I had not been advised when it would be delivered, I was given a date over the phone and then I received an email which stated it would be the day before I was told just hours earlier on the phone. This made it hard for me to arrange for some one to be in to receive the delivery due to working full time and just being given a slot of 8am - 6pm didn’t help.
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Posted 5 years ago
Good Quality product ar an excellent price
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Posted 6 years ago
Good products, good prices, some good customer service.
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Posted 6 years ago
Well pleased with shower head fast delivery i would order again from them.
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Posted 6 years ago
Basin waste spec was 1 1/4 inch however the waste supplied was 1 1/2 inch which resulted in an extra trip to purchase bottle trap and a loss of 2 hours on the job. The item supplied is good quality however and would still use Soak again.
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Posted 6 years ago
Good product. Good price. Poor delivery.
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Posted 6 years ago
I've purchased a property to redevelop and needed help with the design of the bathroom and WC and found Joseph to be very helpful in choosing the right products as well as getting me the best price, i will be using Soak products for my next property investment.
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Posted 6 years ago
Order arrived on time and in good condition. I may have missed it in the small print, but was a kerb side delivery so I had to carry the radiator into the flat myself. This wasn’t a problem for me, but had it just been my 8 month pregnant wife at home, I’m not sure she would have managed.
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Posted 6 years ago
Reasonable pricing , on time delivery , delivery tracking and communication good
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Posted 6 years ago
Goods look exactly as pictured - very pleased with the quality. An estimated delivery date at time of ordering would have been useful.
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Posted 6 years ago
Prompt accurate service delivered as promised. Let down slightly by allowing spam email to follow
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Posted 6 years ago
Mounting kit for bath was not complete when delivered, pie e missing. Contacted via Ebay, no reply. Contacted office and full replacement was sent out promptly.
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Posted 6 years ago
Everything is as described and looks really good. Delivery excellent as well
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews