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soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Quick delivery and quality products
Helpful Report
Posted 6 years ago
After an initial disappointment with a failed delivery, the rearranged delivery went smoothly, all items arrived with no damage etc. Bathroom seems excellent.
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Posted 6 years ago
Hello there, yes the unit is very nice but I find very dear and it’s on your sale ,but it’s nice 👍 Marcelle Craig
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Posted 6 years ago
by replacing broken delivery of shower screen thank you
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Posted 6 years ago
We were not entirely happy with our original toilet as it didn't flush clean (rimless). Soak exchanged the toilet for a different one without quibble. We are now very pleased with our entire new bathroom.
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Posted 6 years ago
Yes
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Posted 6 years ago
Quick delivery
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Posted 6 years ago
Qiuck delivery, nice radiators this order .but not always happy as one item on previous order was damaged ,
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Posted 6 years ago
Quality and prices are great. Delivery slightly more fractious (although I accept that I complicated it). Sort that out and it will all be great.
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Posted 6 years ago
Order process was simple, very helpful on the phone. Mysteriously the shower arrived with an incorrect part: this took a little time to resolve, but it was resolved satisfactorily. Shower not yet installed, but quality looks good.
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Posted 6 years ago
Good furniture at competitive prices
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Posted 6 years ago
My new bath taps had a manufacturing fault which was noticed after installation ie thanks to a horrible leak. Once explained to SOAK they replaced immediately. However, they didn't, of course, pay the extra I had to pay out for (1) a Sunday plumber to disconnect that faulty taps or (2) the second installation.
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Posted 6 years ago
Everything was good, delivery and all.
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Posted 6 years ago
Basin arrived with a fault. Usual photograph sent to confirm and no quibble fast replacement was sent. I’ve have similar situations with 2 other companies on the same project that have dragged on to resolve. Only complaint about soak is very long telephone waiting times...
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Posted 6 years ago
Lovely heated towel rail. Would use you again. Took 10 days to arrive. Only complaint was telephone took too long to answer when i phoned
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Posted 6 years ago
By dealing promptly with my complaint about my delivery .
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Posted 6 years ago
Any time there was anything wrong with my order they were quick to send out a new one and were easy to deal with. The only negative was the call wait time and there seemed to be a bit of mid communication where the wrong item got sent when it wasn’t what I had asked for.
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Posted 6 years ago
The radiator box was badly damaged which gave the driver and I some considerable concern and had to be opened to inspect, but all appeared o.k. ALSO the sink unit when come to fit had a second hand chrome stopper. However we were able to use it. The sink unit was a replacement as the first was badly damaged on delivery and we had to go through your photo system for returns. However all your people were helpful.
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Posted 6 years ago
Great value for money but a bit of a hiccup on the delivery.
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Posted 6 years ago
The goods were of good quality for the price.......but service was very slip shod, and communication was appalling.
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Posted 6 years ago
soak.com is rated 3.8 based on 4,916 reviews