soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Tell us how soak.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery no fuss Drivers carried equipment to where they were required”

Helpful Report

Posted 6 years ago

“Very happy with products. Good quality and speedy delivery.”

Helpful Report

Posted 6 years ago

“Missing parts contacted and still not heard”

Helpful Report

Posted 6 years ago

“Soak.com made me sad. They sold me a bundle that was never intended to work together and now they blame me of installing it wrong without being able to say what to do to make it right (somehow obviously as there is nothing to do to make it work). Don't ever think of dealing with them. STEER AWAY UNLESS YOU LIKE BEING LET DOWN!!!!”

Helpful Report

Posted 6 years ago

“Professional service, very efficient and products excellent.”

Helpful Report

Posted 6 years ago

“Soak.com has made me unhappy. Damaged bath and cistern. Still unresolved”

Helpful Report

Posted 6 years ago

“Excellent service when visited showroom and picked up items from warehouse. Very polite and helpfull”

Helpful Report

Posted 6 years ago

“This saga lasted over six weeks. Delivery dates kept being delayed, and when the item did finally arrive, it was a bath and not the vanity unit originally ordered (this was immediately returned). I emailed regarding non delivery four times but never received acknowledgement or replies to my queries. I tried phoning but after 20 minutes hanging on my call was still not answered. I then contacted eBay, cancelled the order and received a full refund. A week later I received an email demanding immediate payment or my eBay account would be affected by a non payment case. Again I had to contact eBay for their assistance to resolve this matter. This a brief summary of the situation, but as you can imagine I would not wish to deal with this company again nor feel I could recommend it on.”

Helpful Report

Posted 6 years ago

“Great quality fast delivery”

Helpful Report

Posted 6 years ago

“Very happy with the quick service and good prices”

Helpful Report

Posted 6 years ago

“Ordered at the beginning of August and told it would be delivered on the 23rd, didn’t arrive and then told it couldn’t be delivered until the 3rd of September. Had to collect from Bristol myself which was a 3 hour round trip including the time waiting for the warehouse to find my goods. No discount or compensation offered or even a apology.”

Helpful Report

Posted 6 years ago

“Easy to deal with especially if I receive a prompt refund for item being returned which is no longer required.”

Helpful Report

Posted 6 years ago

“arrived quickly . helpful driver . helpful staff when ordering.”

Helpful Report

Posted 6 years ago

“I have contacted on numerous occasions regarding a refund and still NOTHING HAS BEEN SEEN! it's been over 10 working days so could someone email me proof that this has been done please. Originally ordered a waterfall tap back in July/August and still no money returned Prakesh Patel nish94.ap@gmail.com”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“good quality”

Helpful Report

Posted 6 years ago

“Delivery missing items and items purchased/chosen off website under ‘you may need these ‘ were not compatible with the main item ordered?!!”

Helpful Report

Posted 6 years ago

“Goods were faulty on arrival I was told to contact manufacurer to resolve as it was not a product manfufacured by Soak & await engineer attending to recify - time lost & day taken out of work - not productive - not good after sales support.”

Helpful Report

Posted 6 years ago

“TOP QUALITY PRODUCT”

Helpful Report

Posted 6 years ago

“When l called in to place an order the girl l spoke to was very helpful and didn't rush me through the process at all. I would recommend this company to my friends and l know we will definitely use you again.”

Helpful Report

Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews