Login
Start Free Trial Are you a business?? Click Here

soak.com Reviews

3.8 Rating 4,916 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,916 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
information was clearly listed and i was offered a discount code
Helpful Report
Posted 6 years ago
I spoke to your office on 25th Jan and they apologised for the delay in delivery, telling me it will be delivered on possibly 3rd Feb, it was delivered to me on 26th Jan.
Helpful Report
Posted 6 years ago
Good product and service but why was the basin not protectively packed as it arrived damaged. Soon replaced but again not sufficient packing on the corners.
Helpful Report
Posted 6 years ago
You are okay but I'm finding the Internet goods are nearly always damaged that goes for the last 5 companies I used Now have to consider not to make any purchases over the Internet
Helpful Report
Posted 6 years ago
Helpful staff. Minor issue resolved very quickly.
Helpful Report
Posted 6 years ago
Not fully sure until it is fitted
Helpful Report
Posted 6 years ago
good website
Helpful Report
Posted 6 years ago
Soak.com customer service was really helpful. I had a problem with one of the glass panels on my shower cubicle they sorted it out really quickly was really impressed.
Helpful Report
Posted 6 years ago
I’ll write you a review when my order is complete
Helpful Report
Posted 6 years ago
Really good communication. The only thing I wouldn't maybe say is the delivery is very expensive and took almost 10 days to arrive
Helpful Report
Posted 6 years ago
Quick delivery and very well packaged.
Helpful Report
Posted 6 years ago
As stated it took a while to get my product undamaged. However the way soak dealt with my complaint was excellent. They did what they could to get me a replacement as soon as possible.
Helpful Report
Posted 6 years ago
Wrong item sent but was rectified the next day
Helpful Report
Posted 6 years ago
Update on previous comment; Have now found how to access the returns department and they have swiftly dealt with the issue to my satisfaction,
Helpful Report
Posted 6 years ago
Delivery was as promised, but marked down because the information on the website was incorrect
Helpful Report
Posted 6 years ago
Tap is fine but I paid extra for next day delivery which did not arrive. Spoke to your office at the time who said they would refund the extra money I had paid, yet to see the money returned to my account.
Helpful Report
Posted 6 years ago
It was easy to make the order, but one item that I ordered wasn’t in stock (stock needs updating) and a long wait for it. But after speaking to soak they did a very good job at rectifying the issue. The after sales was excellent
Helpful Report
Posted 6 years ago
okay
Helpful Report
Posted 6 years ago
We received the product damaged, however the customer service team was great and they replaced the item within 5 working day. Really happy of soak's service and product.
Helpful Report
Posted 6 years ago
Good range. Fast delivery. Good quality.
Helpful Report
Posted 6 years ago
soak.com is rated 3.8 based on 4,916 reviews