Social Supermarket Reviews

Name: Social Supermarket
Rating: 4.80

4.8 Rating 317 Reviews

95 %

of reviewers recommend Social Supermarket

Company Reviews

Metrics

Info

4.8

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Social Supermarket:

We believe in a world where business can be a force for good. We make it easy to find the best products from brands with social and environmental purposes – and a net positive impact on people and planet. That means every purchase you make sends out ripples of change.

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Email:

info@socialsupermarket.org

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Social Supermarket 5 star review on 12th May 2023

Anonymous // 01/01/2019

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“The Hamper was beautiful with lots of lovely goodies inside. A really quality hamper for a great price.”

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“A range of products. Easy to order. Excellent service and delivery as per order.”

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“I regularly use Social Supermarket to buy ethical gifts for friends, family and colleagues. The products are always great quality (the Refuge chocolate spread has had particularly strong reviews) and the service is fantastic.”

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“amazing choice of products and customer service. I have recommended to all my friends. Thanks again!”

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Hi Christopher, thanks very much for the feedback and recommendation to your friends.

“Very good communication. Nice products excellently packaged.”

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Hi Helen, thanks very much for your positive feedback.

“A good place to source ethical gifts. The product I ordered came quickly, seemed good quality and was nicely packaged. However, the range of products per supplier seems to be quite limited and the fact that each charges for postage separately means that you can end up paying a lot for postage. This put me off ordering more from this site.”

Helpful Report

Hi Carol, thank you very much for your feedback. We are working hard to expand the range of products from each supplier which will be reflected over the coming months. We understand regarding the postage charges for each brand; this is due to each product currently being shipped directly from the brands themselves. We are current exploring some options which will allow us to reduce these charges which we hope to implement in the coming months. Thanks again for your valuable feedback.

“Such great high quality products. Well priced and arrived quickly. Thank you!!!”

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Hi Millie, thank you so much for your positive feedback.

“Thrilled with everything I bought and efficiently dealt with.”

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Hi Christine, thank you so much for your positive feedback.

“Ordered some beers which were fantastic; great range of products and would shop again.”

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Hi Alex, thank you so much for your positive feedback.

“Awesome products and awesome service!”

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Thank you so much for your positive feedback.

“Loved the soap and love supporting the small businesses that Social Supermarket promotes. It came really nicely packaged with a personal note from the maker.”

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Hi Matt, thank you so much for your positive feedback.

“Fantastic service and products, thank you”

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Hi Caz, thank you so much for your positive feedback.

“Excellent quality and variety with real social benefit!”

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Hi Charles, thank you so much for your positive feedback.

“Great range of products with helpful information to explain the social and environmental benefits making it easy to choose purchases based on ethical principles”

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Hi Karl, thank you so much for your positive feedback.

“Speedy delivery and good quality products. Lovely stocking fillers for Christmas”

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Hi Kaneesha, thank you so much for your positive feedback.

“Great company to deal with with great ethos and service and products!”

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Thank you so much for your positive feedback.

“We wanted to send a thank you to a teacher and Social Supermarket has a wonderful ethos and an ideal hamper. Delivered promptly and recipient was delighted. Ideal and thank you, we'll use again and highly recommend.”

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So pleased the hamper was well received by the recipient. Thank you so much for your positive feedback.

“Everybody enjoyed my purchase very much I ordered some hampers as a Christmas thank you for their support this difficult year Thank you Social Supermarket”

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Thank you so much for your positive feedback.

“Great idea and great products”

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Thank you so much for your feedback.

“I bought the beer hamper as a gift but unfortunately you printed the contents of the parcel on the outside of the box!! Kind of spoiled the surprise but the contents were enjoyed by the recipients.”

Helpful Report

Hi, we are sorry to hear this has happened and it spoiled the surprise. Would you mind please messaging us your order number privately and we can investigate further. Thanks.

Social Supermarket is rated 4.8 based on 317 reviews