Sock and Key Reviews

Name: Sock and Key
Rating: 4.92

4.9 Rating 308 Reviews

99 %

of reviewers recommend Sock and Key

Company Reviews

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Metrics

4.9

Based on 308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

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hello@sockandkey.com

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Sock and Key 5 star review on 1st February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m utterly over the moon! Peter was so incredible. I needed my digital print ready by a certain date for my boyfriends birthday, I spoke to him on their live chat and he responded almost immediately, and my request to get my print ready sooner was not a problem for him at all. He was extremely helpful and very pleasant to deal with. I would 100% Recommend. Also, I love that you get to go back with a couple rounds of tweaks in case you’re not happy the first time round. I had a few minor adjustments, but he really captured us as individuals, it’s crazy how good it is! Thank you again :) (I did deal with him via email too)”

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Posted 3 years ago

“It was absolutely brilliant, I just love it and so does the hubby, will do business again”

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Posted 3 years ago

“They were great to work with and the end result was good quality and a lot of fun!”

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Posted 3 years ago

“When Sock and Key was taken over by new management, our order was processed efficiently, professionally, and with an enormous amount of care. We needed the portrait to be very specific and Sock and Key made the time and effort to make it perfect before finalizing the order. When we are in need of another fun portrait, we will certainly be returning to Sock and Key. Excellent work!”

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Posted 3 years ago

“Amazing customer service, and excellent artistry , highly recommend”

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Posted 3 years ago

“My order was exactly what I expected it to be. I love it!”

Sock and Key 5 star review on 25th March 2021

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Posted 3 years ago

“Great communication. Amazing product!”

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Posted 3 years ago

“Absolutely in love with my purchase from Sock + Key! My first order was a (very happily received) family portrait illustration that was gifted over the holidays. The style was absolutely spot on, and I only had to request very minimal alterations; all of which were done incredibly fast -- especially since it was just days before christmas! Email communications were always very clear, prompt and super friendly, as well. As I have recently lost one of my long beloved furbabies, I am hoping to have her memorialized in another illustration from their talented crew as soon as I can. The wide range of memories and occasions that such an individualized piece of art can both create and honor are truly priceless, and I wouldn't hesitate for a second to recommend Sock + Keys services to anyone else hoping to do so.”

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Posted 3 years ago

“It was the Perfect gift! Unique and memorable! My dad absolutely loved the surprise! He hung up the picture right away. Sock and Key design team works well to make sure the amination is just right! All you have to do is commit right away and the rest is easy and done through email! It is safe and secure and reliable!”

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Posted 3 years ago

“Amazing service, amazing communication. I could not be more happy with how our Pokémon picture turned out, my boyfriend loved it and it made the perfect gift. I highly recommend working with them!!”

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Posted 3 years ago

“My family and I absolutely love Sock and Key! We have ordered twice from them, with one as a special order. They exceeded our expectations and have worked with us until we were 100% satisfied. We will definitely continue ordering gifts from Sock and Key!”

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Posted 3 years ago

“I got a portrait made of my mom and dad as Ellie and Carl for a Christmas gift this past year and it was perfect! My parents, especially my mom, loved it! Sock and Key did an amazing job and delivered not only a great portrait, but great customer service. I will more than likely purchase another in the future.”

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Posted 3 years ago

“Always quick responses about my preference and an absolute beautiful product.”

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Posted 3 years ago

“Amazing quality and attention to detail. Staff were really helpful and responded quickly to requests.”

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Posted 3 years ago

“This process was such a breeze! I sent my family photo and our superhero requests, and they didn't even balk that two of the superheroes are from Marvel and one is from DC. It was exactly what we wanted! I received the mock up, made some minor change requests, and then it was a go. Production and shipping was relatively quick (even in the midst of a pandemic). The hardest part was keep it a secret from my husband and kid for a few months before I unveiled it for Christmas. They were SHOCKED. Everyone who has seen it hanging on our wall has asked how on earth I got our faces on the bodies of Spider-Man, Doctor Strange, and Wonder Woman. I smile every time I see it.”

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Posted 3 years ago

“Firstly - their customer service is second to none. They were extremely easy to deal with, happy to make any changes I asked for, no matter how big or small. The final product was absolutely perfect and the recipients of my gift were blown away with the accuracy and the thought. Would recommend Sock and Key 100 times over!”

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Posted 3 years ago

“The only thing better than the art (which is fabulous) was the customer service. My picture is totally great and I really liked being too as my own small custom touches. On top of that, they worked with me to get it sent outside the normal shipping method to make sure it arrived for my wife’s birthday. Would totally order from this team again.”

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Posted 3 years ago

“So easy to process and the changes that were asked for were made quickly. Highly recommend!”

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Posted 3 years ago

“The best gift I ever bought before!!! This company is so professional and to be honest I wasn’t expecting it to be as great as it was and the customer service to be a good as it was I will recommend and have recommended this company several times since February the best ever!!!”

Sock and Key 5 star review on 23rd March 2021

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Posted 3 years ago

“Exceeded my expectations 5 star work and will purchase again for sure highly recommend”

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Posted 3 years ago

Sock and Key is rated 4.9 based on 308 reviews