Sockeloen have a Customer Happiness Grade of C. Customers love their delivery and customer service but are unhappy with their returns process.
“
Best aerosocks .. .. I have tried many.
Top quality.... medium price.
”
- Lasse
“
Good socks, Packeges OK not super wow that you are advertising about, and Bad delivery time
”
- Kristian
“
Fast delivery, great customers support.
”
-
“
Fast delivery and good quality products
”
- Mattias
“
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
”
- Graeme
“
Super-service.
Custom made sokken besteld. Minder dan een week voor een gravel-weekend met vrienden. Dus nogal wat stress of de levering op tijd binnen zou komen. 2 dagen later had ik ze binnen. Super. En ook mooie sokken met prima kwaliteit. En alles prima begeleid door de klantenservice. Top!
”
- J
“
Supersokken super service
”
- Marcel
“
Goede service. Heb vraag aan klantenservice gesteld en deze werd binnen 24 uur beantwoord.
”
- Olaf S
