Login
Start Free Trial Are you a business? Click Here

Sockeloen Reviews

4.5 Rating 2,348 Reviews
D
Happiness Grade

Sockeloen have a Customer Happiness Grade of D. Customers love their delivery and customer service but are unhappy with their returns process and refunds.

B-

Price - Excellent

72.73%
Industry Average
The product is 100% quality, love them so much but the price is very expensive here in Canada! Marc Andre
- Marc-andre
Sockeloen does not only produce the best socks EVER but they make you look awesome as well…. and yes….Speed comes with a price but they are totally worth it!!
- Eric
Eventually very happy with the product and the price. However, it was a bit of a blind buy becasue the pictures on the webshop are not fully clear for understanding of how the product looks like. A photo showing the product on a maniquin would have helped.
- Roberto
A

Delivery - Fast

94.44%
Industry Average
Top products, delivery time on spot, quality of materials are the main reasons why I chose Sockeloen
- Anthony B
Super fast delivery
- Andreas S
Best cycling socks, reasonably priced and fast delivery! 10/10 would recommend!
- Bastiaan
F

Returns Process - Difficult

0.00%
Industry Average
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
- Graeme
F

Refunds - Difficult

0.00%
Industry Average
Unfortunately, the Sockeloen aero socks were far too tight around my calves and are basically unwearable. I didn't receive a response about an exchange for over a week, and was told I would have to pay to ship the socks back to the Netherlands in order to receive a new set or a refund. Will not be buying again.
- Park
Order items from Instagram and there was no mention that the items are being shipped outside of the US and that are additional cost from the tariffs. Send 2 email to customer service but never heard back and the items are still not delivered. I would like for you to contact UPS and ask them to send to send package back and issue me a full refund. Thanks tou
- Lavi B
On the plus side, one model of my order was out of stock, but this was communicated very quickly and a refund was arranged as requested.
- Philipp
99.12%
Industry Average
Prima service
- Rob K
Prima service en communicatie bij eventuele foutjes.
- Jell3 H
Goede en snel service ik heb in het verleden ook sokken gehad altijd tevreden en vooral de kwaliteit is top
- Jerry A