Sockeloen have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Sockeloen does not only produce the best socks EVER but they make you look awesome as well…. and yes….Speed comes with a price but they are totally worth it!!
”
- Eric
“
Eventually very happy with the product and the price. However, it was a bit of a blind buy becasue the pictures on the webshop are not fully clear for understanding of how the product looks like.
A photo showing the product on a maniquin would have helped.
”
- Roberto
“
I am loving the sock so far, there is however room for improvement in the top end of the sleeve as it is hard to keep well sticked.
For the rest, experience is amazing and according to the price tag.
”
- Alejandro
“
Super fast delivery
”
- Andreas S
“
Best cycling socks, reasonably priced and fast delivery!
10/10 would recommend!
”
- Bastiaan
“
Products are good quality and good looking, anyone customer service should be better for such a brand. A wrong product was added to my delivery and the attempt to set it right takes weeks due to slow communication and complicated return policy.
”
- Yentl
“
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
”
- Graeme
“
Na enkele mailtjes in verband mijn overschoenen die na 4x al stuk waren.
Direct een retour bon gekregen opgestuurd en na een week had ik mijn nieuwe overschoenen in de bus.
Zeer goeie service dit mag ook gezegd worden.
Thx
”
- Olivier V
“
Top sokken en top service.
”
- Ode S
“
Great product, I keep on coming back for more. Also, great customer service.
”
- Giorgio O
