Sockeloen Reviews

Name: Sockeloen
Address: C Verolmelaan 168, Amsterdamseweg 13Z, North Holland
Rating: 4.55

4.6 Rating 2,015 Reviews

90 %

of reviewers recommend Sockeloen

4.6

Based on 2,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Email:

info@sockeloen.nl

Location:

C Verolmelaan 168,
Amsterdamseweg 13Z
North Holland
1422AC

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Sockeloen 5 star review on 18th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich finde es sehr unangebracht für das Zurückschicken die Transportkosten zu bezahlen.”

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Posted 23 hours ago

“The seams on the heel are already coming apart completely after just one ride.”

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Posted 1 month ago

Hi Jasper, Thank you for taking the time to leave a review, we do appreciate and value this! We are sad to hear about the seams of your overshoes coming loose this soon. Please contact us via info@sockeloen.nl. We will then find the best fitting solution together!

Posted 1 month ago

“Hey everyone, I really wanted to leave an awesome review, but it's been 19 days since I placed the order (which I paid for shipping on) and the socks still have not arrived. For reference, if I order from Rapha on a Sunday, the order is at my door by noon on Tuesday, from the UK, with free shipping. Really hope the socks are worth the wait, but your shipping practice, is stopping me from ordering from you again. Hope this helps and all the best!”

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Posted 2 months ago

Hi Erik, Thank you for taking the time to leave a review, we do appreciate and value this! We are sad to hear about the issues you are experiencing with regards to the delivery time of your order. We are depending on our postal carrier partners for the execution of the delivery itself, but try our best to make it as smooth as possible. Sadly something must have happened to your order along the way of the delivery itself. If you still did not receive your order please contact us via info@sockeloen.nl

Posted 1 month ago

“The order never arrived”

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Posted 2 months ago

Hi Oscar! Thank you for your feedback. I've sent you a message about delivery. Please let me know if there's anything else I can help you with! Team Sockeloen

Posted 2 months ago

“Sockeloenn's systems are antiquated and they don't care about customer service. I would recommend not buying from them because if you have an issue there is no way for you to communicate with them in a timely manner to rectify anything and they simply don't care. No to Sockeloen, go somewhere else!!!”

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Posted 2 months ago

Hi Pete, Thank you for taking the time to leave a review, we do appreciate and value this! We are sad to hear about the issues you have experienced with regards to our customer service. We would of course like to hear and learn about this, could you contact us via info@sockeloen.nl?

Posted 1 month ago

“Range issue. 43-48 is not working- even at 46 the range is not fitting nor high enough at calves.”

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(Collection) - Posted 2 months ago

Hi Lars, Thank you for taking the time to leave a review, we do appreciate and value this! We are sad to hear about the issues you are experiencing with regards to the sizing of our socks. We have since updated our sizing charts, which can be found on our website! If you have any remaining question/notices we would of course like to hear them, you can contact us via info@sockeloen.nl

Posted 1 month ago

“Leider kann ich keine gute Rezension machen. Ich habe einen falschen Artikel zugestellt bekommen und das entsprechend, mit der Bitte um Umtausch, gemeldet. Danach hat sich zwar rasch jemand gemeldet und nachgrfragt welchen Artikel ich erhalten habe obwohl ich das bereits bei der ersten Meldung eingetragen habe. Seither habe ich nichts mehr gehört. Das ist kein guter Service!”

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Posted 3 months ago

Hello, thank you for your honest review! We accepted your return request some time ago and you have received a return label that you can use to return the product. We will then send you the correct product! Team Sockeloen

Posted 3 months ago

“Took my money and sent me nothing”

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Posted 3 months ago

Hi Joan! Annoyed to hear that you haven't received anything. I've sent you an email so we can look for an appropriate solution together. Team Sockeloen

Posted 3 months ago

“Ik heb slechte overschoenen ontvangen. Na één rit waren ze al stuk. Ik heb meerdere malen geprobeerd om de klantenservice te bereiken, maar helaas zonder resultaat.”

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Posted 5 months ago

Hi Eddy, vervelend om te horen dat je niet tevreden bent met onze overschoenen en dat je geen contact kan krijgen met onze klantenservice. Ik heb je een mail gestuurd zodat we samen kunnen kijken naar een passende oplossing! Team Sockeloen

Posted 5 months ago

“Ordered 2 x 3packs of the aero socks and only received 1. Have emailed twice and no reply. Wouldn’t buy again solely based on th experience of “customer is king” hopefully no one else has this happen.”

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Posted 6 months ago

Hi! Thank you for your review and annoyed to hear that you can't get in touch with us. I'm going to send you an email so we can still resolve it quickly!

Posted 6 months ago

“Gescheurd na de eerste rit. Waardeloze kwaliteit”

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Posted 6 months ago

Hi Mathieu, vervelend om te zien dat jouw sok al gelijk gescheurd is na de eerste rit. Ik heb je een mail gestuurd zodat we samen kunnen kijken naar een passende oplossing!

Posted 6 months ago

“Verkeerde maat geleverd met wel het juiste label erom heen.. Tig mailtjes gestuurd omdat het om een verjaardagscadeau ging en ik nog een week de tijd had maar pas na ruim een week een mailtje terug met het verzoek om maar een retour in te vullen... Klantvriendelijkheid staat zeker niet hoog in het vaandel bij Sockeloen!!”

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Posted 6 months ago

Hi Diana, onze excuses voor de problemen die je hebt ondervonden met onze klantenservice. Je tevredenheid is erg belangrijk voor ons. Mocht het probleem inmiddels nog niet zijn verholpen, dan hoor ik dat graag en neem ik verder contact met je op!

Posted 6 months ago

“Too expensive for the quality”

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Posted 6 months ago

“The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€”

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Posted 6 months ago

“Erg jammer dat de hak van de klassieke witte fietssokken zwart is. Deze komt boven de schoen uit. Dit staat ook niet op de afbeelding bij het artikel.”

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Posted 7 months ago

Hi Frank! Bedankt voor je review. Ik heb je een mail gestuurd over de sokken die je hebt besteld.

Posted 7 months ago

“I ordered this product from Ireland on 14/08/24. Its 22/08/24. The tracking says its ready for transport to Ireland 16/08/24. 8 days and it hasn't moved? Just saying...is that normal? I'd offer its a tad slow! And then an email today asking me to review a product, that I haven't yet received? I think there's an opportunity for a 'root and branch review' here? Cheers G”

Helpful Report

Posted 8 months ago

Hi! thanks for your review and annoyed to hear that you still haven't received your package. Looking at the track and trace, I see that the package has now been delivered. If this is not the case, please send an email to info@sockeloen.nl. We will then look into the shipment!

Posted 7 months ago

“Gravel socks won’t go past your foot ankle area. Try reaching out to the company and no response yet.”

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Posted 8 months ago

Hi Nivio, annoying to hear that the socks don't fit over your ankles, this certainly shouldn't be the case. I've sent you an email about this so we can look for a suitable solution together!

Posted 8 months ago

“Company doesn't answer, tried for two weeks now without any response.”

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Posted 9 months ago

“Altijd content van de kousen geweest tot de 612 na 1ste rit op 50km sprong de rits al kapot bijna verongelukt door tussen ketting , wil je het melden krijg je geen gehoor of nog geen antwoord na 5 dagen.”

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Posted 10 months ago

“Aero socks & Aero overschoenen gekocht. Eerste keer gedragen waren ze super, maar hoe meer ik ze draag, hoe minder ze bovenaan het been spannen en gaan zakken. Had hier zoveel meer van verwacht, helaas ...”

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Posted 10 months ago

Sockeloen is rated 4.6 based on 2,015 reviews