SoftMoc Shoes Reviews

Name: SoftMoc Shoes
Rating: 1.38

1.4 Rating 105 Reviews

9 %

of reviewers recommend SoftMoc Shoes

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Metrics

1.4

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good morning, Im looking for 2 pairs of Women's dress shoes, 1 heel ( black ) 26129359 + 1 wedge (black/ navy). Last time I placed an order online was 2020 and I wanted another pair, ( exactly same) when I called and provided the ID of the item to associate I was disappointed that item is discontinued. I contacted the supplier & they stated they had a similar style but when I tried it on in stores shoe wasn't the right fit... After wearing these since 2018, & falling in love with them I was sad to hear / see a popular style go... expressing my feedback to bring it back as its comfortable, elegant professional for office / travel industry able to stand for 16 hrs a day in them.”

Helpful Report

Posted 1 week ago

“I’ve been a long time shopper of softmoc. Their brand name products are great but their softmoc brand falls apart 😞 I’ll not purchase again. When I contacted head office they said the store may do something for you. No they didn’t. These were purchased for Xmas and lasted a month. No cool for $100. And of course I can’t add a picture🤔”

Helpful Report

Posted 1 month ago

SoftMoc Shoes is rated 1.4 based on 105 reviews