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is days that I write or call them but without a real help. I bought I key for office lifetime but after one month is not working anymore very bad customer service phone is not even work I think to call the bank to ask for refund. I sent them a picture also.
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posted 4 years ago
- Donata
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I ordered a recovery disk which arrived today. I have been advised that this is not what I need, so have not even opened it and wish to return it for a refund. It was very difficult to find the address, and eventually I found a phone number 0203 745 3662 which does not appear to be a proper number. I think I have been duped! A L Carter
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posted 4 years ago
- A L CARTER
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By this point I just wanted a refund as I was tired of dealing with this unprofessional company.
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posted 4 years ago
- Anonymous
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Worst customer service ever! Bought Office 365 code does not work. Sent several emails one asking me to take photos of problems, which I did then they asked me to make a video of the problems?!?? Asked for a refund and got no respone! 50 pound and a month later still no officr 365!
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posted 4 years ago
- Anonymous
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Don't buy from these, they sent me a product which was not as described, in fact it was a Microsoft copied usb product, which does not work, and which I did not ask for. I have asked for a refund, they say they have sent this, but this is all lies. do not trust this company.
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posted 5 years ago
- Anonymous
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Stay away!
Paid full for a software and they sent me the wrong thing. I asked for a refund and they said no. Absolute scam, stay away from this company
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posted 5 years ago
- Anonymous
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Unfortunately hopeless! Sent a non-functioning, apparently Windows-formatted USB for my Mac OS install then replaced it with a DVD that showed a ‘damaged’ error message. Refund requested.
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posted 5 years ago
- Anonymous
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ordered a Office 2016 key, first key sent can't be activated online or via telephone. Requested a refund, was sent another key and instructions to try the methords - key didnt work either as it had been used to many times. They ignore any request for a refund. Avoid at all costs.
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posted 5 years ago
- Paul
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Wish I'd read the "real" reviews before I ordered a Windows 10 key from them. It doesn't work - says it's already being used by another machine. I've asked for a refund but apparently I can only have a credit note - like that's going to be any use to me. This appears to be a company set up purely to scam poor suckers like me out of their cash. Avoid them at all coasts.
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posted 5 years ago
- Anonymous
“
Your Product sent Didn't Work
Your Product sent Didn't Work, I want a replacement sent or a full refund, what are you doing about this, I have called your number but you keep cutting my calls, I have sent a Support Ticket as requested, but what a surprize, you don't answer your Phone or E-Mails.
Scam Company - You should be ashamed !!!
”
posted 5 years ago
- Colin Sefton