“The band is comfortable and looks great, but after a day of wearing it, it becomes loose and my Apple Watch locks because it thinks it bit even on my wrist it’s so loose. Pretty disappointing when you spend 40 bucks on a watch band.”
Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
We also recommend sizing down to avoid over-stretching.
“I am very pleased with my new Apple Watch band. I used the on-line tool to determine my size and am very happy with the outcome. It fits and doesn't not irriate my skin on my wrist which was my primary goal.”
“Love my new Solace watch band for my Apple Watch. So much more comfortable than the original watch band that came with the watch. Easy to put on and remove. I will be purchasing more bands.”
“I opted for the slim perma band in the smallest size. Unfortunately it either fits too tight or too loose when I adjusted it. I was so bummed because I like the look of the slim perma band.”
“I absolutely love my bands! I bought a perma band and two slim imperium bands. Unfortunately I have to exchange the slim bands for the non slim ones, but the material and stretchiness was great. My perma band is my favorite it looks so nice, perfect for work and to dress my watch up a little bit.”
“I love the look of the band but I was looking for something more substantial, especially for the price-point. I have a pretty small wrist so part of the issue could be how the band feels and sits once I remove 3-4 links, but I also was hoping the clasp would be metal/better quality but it seems plastic-y. This is my first after-market band purchase so I'm not sure what to expect but I'll keep looking. Customer service was AWESOME though when I had thought the band wasn't delivered.”
“Easy to adjust the Perma band with the included tool and instructions.
I had an issue with the size of a stretch band.
Customer service was exceptional.
I’m so pleased I’ve given 2 bands as gifts!”