“I am not impressed with the company or the product.
First, the order took a long time to arrive. Even though I had printed the template for sizing purposes, it was way too small. It’s been nearly a month since my initial order and I still don’t have the replacement in the right size or even an estimated arrival date.
In the meantime, my daughter has been using the small band that they didn’t require us to return and it is already ripping from the seam!”
“overall they are pretty good bands Unfortunately, the "mystery band" was for an Apple watch. I have a Samsung, so it was of no use to me. I wrote to support, and all they had to say was sorry, it's only for Apple watches. That does me a lot of good. So maybe when you folks start making more bands for Android watches, let me know.”
“The new band seemed nice, not super stretchy. I followed the instructions when ordering to go smaller because I was in between sizes. Do not do that. It is so hard to get on and hurts to wear, it is too tight. They say they do not take returns for choosing the wrong size, so I guess I will try to sell it.”
“I ordered a XS band after using the template they give online to measure my wrist. It was too small so I returned it and the company sent a size small per my request. It fits but is snug but now is pulling away from the edge of the band that connects to my watch after less than two weeks of use so I’ll have to return it again.”
“The concept is great,however , I had 2 imperial bands and they both broke after less than a week of use. Customer service was great but I’m not wasting my time or money on a flawed product.”
“I was so excited when I opened the box my band came through because it looked great. However, I don't know if I'll ever be able to wear it because removing links is impossible. It is way too hard to work with and make that happen. Beautiful but unusable. I'm so disappointed.”
“I love the woven band, my last purchase and it actually gets a 5-star rating. The “link” band I purchased broke the first time I wore it and I haven’t been able to figure out how to repair it even though the repair instructions came with the band. My other 2 purchases were too small for me but my granddaughter loves them!”
“I’m so glad I found Solace Bands! They are top quality and super attractive. I love being able to wear comfortable, stylish bands on my Apple Watch. Goodbye, uncomfortable, smelly bands! Hello, Solace!”
“The band seems okay but after using their sizing method it arrived too small. I have reached out twice now to make an exchange and haven't heard anything from them. Very disappointed. I wouldn't recommend doing business with Solace.”
“I bought 3 bands and the sizes are not right I got med. and sent them back for the Lg. but they are still to tight. so I got the one that 1 size fits all but if you hit the band just a little it comes louse i'm not sure what to do I spent over $80.00 so it's very disappointing”
