“THE "FIT GUIDE" SAID I SHOULD ORDER SMALL (WHICH SEEMED WRONG) AND IT WAS TOO SMALL. CUSTOMER SERVICE REPLIED TO EMAIL, BUT DID NOT HELP ME. JUST SENT ME TO A LINK TO EXCHANGE, BUT ONE OF THE BANDS IS NOT AVAILABLE TO BE EXCHANGED. SO FRUSTRATING.”
“Ordered sky blue band & received some awful color-- dark aqua-- will keep but doubt will ever wear it. Extremely disappointed color online nowhere near to what I received!”
“I have a small wrist and the holes on the plastic Apple wristband are not accomodating. This band ends up doubling back on itself, so it is bulky and with the hardware it looks like a prison ankle bracelet on my wrist!”
“Band slipped out of the small plastic clip repeatedly. My watch hit the ground once and I caught it a second time. They then charged me $4 to return their poor product.”
“Not impressed. Printed out the solace bands ruler, and according to my credit card it was printed to the correct scale. The band shows up much narrower than it shows in the pictures and far too small. I get to pay $3.99 in fees to get some of my money back. Great first impression.”
“Wrong band even though i look up the band for my watch. It a garmin vivo active 4. Now i got to look thought yall web site for a return policy. And wait weeks for maybe to get my refunds. I would like to use yalls band but That sent the wrong band. Took forever for me to get the band and now I have to return. It get my money back just to get another band so I'm just gonna. Get my money back and then just go buy some band off amazon”