You may exchange it with our Outlander loop band. To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
“Love the band. Super comfortable. Being able to make small adjustments to size is great. Could have used a video or instructions for installation though. Took a couple minutes but finally got it figured out after some trial and error. All in all, so far so good. Only been wearing it a few days. Hopefully it’s durable and lasts a while”
“I have the slim bands for my watch and love them! My boyfriend just recently got an apple watch and so I bought him several of the thicker bands and he loves them. So easy to take on and off and quick in the morning when you don't have a lot of time to leave for work! Perfect bands. Also I had gotten the wrong size for him and the customer service was excellent!”
“The product is great, all three bands are lovely and my wife loved them. However, because of your lack of common sense when it comes to shipping during the holidays I give you a 2. My order was a gift, your package had your name on the bag. If my wife saw the bag she would have known immediately what it was. She actually saw the bag outside, saw it was for me and went on inside, your logo luckily was on the opposite side. May order again, but never for a gift, gotta do better.”
“I really like my new bands as they are so stylish and so easy to put on. They fit beautifully and don’t squeeze the wrist or leave marks like other, even the original band does. These are the best bands yet.”
“I ordered an XL band and it’s just too small. It’s kinda to be expected I’ve been trying to buy a few different brands to see if anyone offers a solo loop style that fits my wrist.
Gotta give the band credit though. I tried to stretch it out by putting it around a cup much bigger than my wrist and letting it sit over night and while the band fit well after that, a couple hours later it shrunk back down to the original size. So if you’re worried that the band will loosen up over time that probably won’t be a problem”
“Your customer service is awesome! I placed my order on black friday, after a few weeks I found out that USPS had lost my shipment. I reached out to your company and immediately a new order was placed and shipped out. Thank you for making it so easy to my order replaced. I received the bands and they're beautiful.”
