“I got my new bands and they fit perfect. I truly can’t believe u didn’t ask for the old ones back, that is a very good and amazing business. I’m hoping I can find someone that can use the smaller bands.. I love the ones I got. Thank you so much.”
“i liked my watch band for the first day i had it, then the hinge broke on the latch and i can’t wear it anymore. the metal also began to discolor within one day. would not recommend”
“Love this band. Unfortunately, this is my second one. Had to replace my first one because it eventually stretched out and was too loose on my wrist. I have small wrists and the size small is perfect when it's new...just barely snug so it doesn't move around much
Customer service with my first band was great as I ordered a medium and it was too large. They sent a replacement promptly”
“The metal clasp is uncomfortable on this band. I’m a bit disappointed. I have other solace bands and have been happy with all the loops, this one looks nice and is good quality, just unfortunately, uncomfortable.”
“Great bands for about a month until they stretch out. It is a pity because this is the first band that does not put marks on my wrist from daily wear. I purchased 4 bands BEFORE knowing they would stretch to the size of a wrist bangle and fit two inches above my wrist. Of course, this was BEFORE the replacement warranty. So, that was money wasted”
We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you. Kindly contact us at contact@solacebands.com so we can assist you better.
“Very happy with both the product and the customer service. Took advantage of buy 2 get 2 deal for wife’s birthday. Followed sizing guidelines to get S as measurement was “on the line”, but when they were too small, they were easily “exchanged” for size M. In fact they said to avoid undo labor and expense on return of the size S, keep them and pass along to someone that could use them - which I have done.”
“The band is great, but customer service is even better! The band I ordered was lost by UPS during shipping and I contacted Solace customer service. They shipped a replacement to me immediately and I received it in plenty of time to give it as a Christmas gift. My daughter loved the band and I will definitely order more!”
