“Love the way the band looks, but sad that after a week it has stretched out and doesn’t fit as well as it did at first. It rides down my hand and now my watch keeps opening apps I don’t want open when it bangs into my hands”
“I ordered the wrong size initially, and didn’t receive a refund right away. However once I reached out to customer service they responded quickly and they were very nice and helpful.”
“I love the first Solace band I ordered (wide stretchy fabric band. So I ordered two more only this time narrow one. They looked the right size and I threw away the boxes. They are about 5/8 inch too big. Not good if I don’t want sliding down to my wrist rather than fitting snugly.”
“The bands are amazing! So comfy, so much better than the apple bands by a long shot. Great quality & the buy 2 get one free deal is awesome. My only complaint is the shipping, shipping took about 2 weeks which this day and age is ridiculous - I am so used to ordering something and it coming a day later or up to 4 business days. I don’t know if this was just my order or there was an issue on ups’s end but the only complaint I have!”
“I was near the borderline between S and XS, so I went with S. After wearing it for a couple of weeks, I realized I needed the XS because the watch kept sliding around.”
“I purchased three bands during the buy two get one free deal. Two of the three are great. The third one was a beige Imperium V2 Loop. I put it on once and it separated from the insert the first time I wore it. You sent a replacement and it separated the second day of use. The blue Imperium V2 Loop has been fine. The bands that have not separated have been great.”
“I like the stretchy fabric of the band. My only problem is that I have very small wrists and even the extra small is big on me. I can wear it if I push it a little higher on my arm. I’m not sure how that affects the functions of the Apple Watch though- like heart tracker etc.”
“I love them except that they stretch out really fast (after 1-2 days of using them). I’m finding myself washing them and throwing it into the dryer to shrink them . It would be awesome if you can fix this issue”
“I will say they need like a measurement on the bands. Small, medium, large I didn't figure there would be a learning curve but the large is LARGE. I have to move the watch up my arm to make it not flop all over the place. I have large hands and broad shoulders and I'm bigger boned but this was crazy. My friend, 6'4" also got a large and it was too big.”