“When I initially ordered a band, I ordered the wrong size. When I wanted to exchange the band for the correct size, the process was so easy and the staff were very willing to support me when I ran into a spot of trouble.”
“I bought the paladin and paladin loop bands. One each for me and one each for my boyfriend as well as screen protectors. As for the screen protectors they are great, way better than the ones I got off of Amazon. Personally the paladin’s hook irritates my wrist, other than that it is great and super cute. My boyfriend wears his paladin constantly and hasn’t complained. The paladin loop is great, I’ve been using it more. They don’t cause the blotchy irritation that the regular apple one does if it gets wet. They don’t get dirty easily either even for a bright color. I also like that they don’t put a giant logo on the band like the competition.”
“I ordered and paid for 2 watch bands and after almost 3 weeks only one band came to me. I did go to their website and got an honest apology and a promise to sent the additional watch band. I still have not received it.”
“Weak spring rod disconnects at least once a day sending my Garmin to the floor/ground. Had to go back to the OEM Garmin band and realized the huge difference. The Garmin spring rods take considerable pressure to release compared with the junk ones installed in this otherwise, very nice Outlander Loop. Tried to sumbmit warranty claim but can not find my order #.”
“My first band stretched out quickly and when I reached out to customer service they responded right away and offered a warranty replacement right away! I am so happy, as someone who works in customer service I was pleasantly surprised and so thankful bc I really love the band style!!! Unfortunately the exact same thing happened only days after having my new watch band :/ I don’t mistreat the band, I only slip it over my wrist to take it off. Just wasn’t for me I guess! Still cute and comfortable”
“Solace is the best watch band I have found for my Apple watch. The instructions for sizing is accurate. The bands are amazing and the quality is 5-star, They ship quickly and the communication is professional and fast if you have any questions. Well worth the price for these stylish bands. I have purchased bands from Solace, 3 separate times and it has been an excellent experience every time.”
“These slim bands are by far my favorite. They don’t make you sweat. You can barely feel it’s there. Very comfortable. I love that there is no buckle or latch to fiddle with. Just slip it on an go.”
“Wow, these are so comfortable and the customer service is over the top. The style goes with anything nd the color selection is perfect. The price point makes it easy to add one in for yourself while fulfilling the wishlist of others.”
“Sadly, the band tore and left the sliding apparatus stuck in watch. Now not easy to fully remove band from watch. It tore the second day I wore it. Very disappointed.”
“I love my solace band. It is super comfy and looks great. Have to say the customer service is pretty great too. Accidently ordered the wrong size and had to exchange it and it was very easy. A+ customer service!! Might even get another one:)”
