Our processing time before an order ships is 1-2 days, excluding weekends and the delivery time is within 2-5 business days depending on your location.
I see here that you placed your order on November 1st and was shipped out on November 3rd and delivered on November 8th.
If you still haven't received your order, kindly contact us at contact@solacebands.com so we can assist you better.
“I mistakenly ordered the wrong size bands and contacted the company. They responded quickly, referring me to the returns section. They reviewed my order and immediately sent me a mailing label. The new replacements were then on order and my returns were in the mail that same day. It's been a long time since I've seen that sort of customer service. THANKS, Great job!!”
“Got the wrong one. Thin instead of wider. Also size too big as it turns out. Tried to return it but haven’t figured out how yet. Not straightforward.”
“These seemed like really good quality and they were nice and soft and stretchy. We’re having to return, as they were gifts for my children ages 6-10 and are too big even with the smallest size.”
“I used the sizer on the website and the bands I received were way too small. Wasn’t worth the effort to return due to processing fees. Paid a lot of money for trash.”
