“They are nice looking and easy to use but they don’t have a lot of give. I bought two. One slightly too big. The next, too tight. I tried to stretch the tight one over a cup but it didn’t work.”
“I am obsessed with these bands and their customer service is great. I measured my wrist wrong so I ordered a size too small and they replaced it with no charge and allowed me to keep the one I had ordered. I may gift it to a friend and try to convince them to order more of their own. The quality of the bands is amazing.”
“Was able to exchange sizes for an awesome fitting Apple Watch band!! It’s super comfortable since I wear it every day, all day long. Would definitely recommend”
“Watch bands are beautiful but they need to sell additional links! The one I ordered was too small and I can’t add links without buying a 2nd watch band. That said, customer service was quick with their response and the return process is super easy!”
“When I received my order, I found out that it was the wrong color and size. It took another week to get the correct size and color. However, when I tried the band, it did not fit despite using the sizing guide. I hoped to exchange it and contacted the seller, but I have not received any response from them. Due to this, I won't be wearing the band.”
We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
“My husband got me a band for Christmas, it was from another company, he ordered a small - it was too tight. We did their size chart, said I needed a medium - orderd it... still too small. That's when I saw the ad for Solace and I am so glad. So much better sizing guide!! Lots of color and band options to choose from all at a great price. Great quality material too.”
“Customer service is awesome!!! Ordered three and they were all too small. They were replaced quickly with no hassle! Happy with the bands. Only small issue is that the are all the same size but fit a little different. I have small wrists so probably notice the difference more because of that.”
We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
