“They are cute but after very little use, both of my adjustable bands rusted. They did allow me make a warranty claim, but I still have to pay more money and I am not convinced the same thing won’t happen again. I’ve never washed them or even submerged them in water and I have only had a few weeks. It does not give me much confidence in the product.”
“The brand was recommended by a family member, but I’ve had a bad experience. The first band tore after a few days. I contacted customer service and received a replacement. That band tore while I was attaching it to my watch. I feel like it’s not worth replacing again. Sad to be out the money.”
“I bought the band with the magnetic clasp. The elastic has nice stretch and is comfortable, but the bottom part of the magnet that you attach to slides out of place constantly. It's a great idea in theory, but it loosens constantly through the day, and I have to readjust it over and over. I'm disappointed that I paid so much money for this band and it doesn't work like it should.”
“I was so excited when I opened the box my band came through because it looked great. However, I don't know if I'll ever be able to wear it because removing links is impossible. It is way too hard to work with and make that happen. Beautiful but unusable. I'm so disappointed.”
“The band seems okay but after using their sizing method it arrived too small. I have reached out twice now to make an exchange and haven't heard anything from them. Very disappointed. I wouldn't recommend doing business with Solace.”
“They don't do a good job of describing the material they use in their products. I ordered two different products from them and both of them have some sort of metal/coating that reacts with my skin leaving a rash/blisters”
“I had high expectations for the price point on these bands and I was disappointed. Many of the pieces are made out of plastic. I have gotten way cheaper bands from Amazon (that they claim to be much better quality than) that have metal rather than plastic. The latching piece also goes directly on your skin and I commonly see a red mark where it was sitting on my wrist after I take it off. The colors on these are just as nice as the pictures at least.”
“The band looks sharps but was to tight and I couldn’t even wear it , I was super pumped when I got it I threw away all the stuff so couldn’t return it. I even tried wearing it to the gym to stretch it out . It wasn’t true to size. I want another one bigger to see if it fits better.”
“I have a small wrist and the extra small band is too tight and I’m pretty sure the small band would be too big. I followed the directions for sizing before ordering. I’m very disappointed with my purchase. I know it will stretch with wear, but I would not even be able able to wear it enough without it hurting my wrist to give it a chance to stretch out.”
“I had high hopes for the band material, but the connection points for a Garmin watch are just such flimsy plastic with pins that don't fit well that I don't think I'll be buying another one. It seems if you don't own an Apple watch that the manufacturing is subpar. We spend hundreds on our watches, too...”
“How can you have a printout measuring tool that is not even close to the actual size of the bands? I ordered according to the template and the bands were way too small. I returned all of them because I had no idea what size to buy. This ended up costing me money because your template was wrong!!! I would have a better review if I would have received better help with the sizing issue and/or it didn’t cost me for your error. Very disappointing as I was looking forward to wearing your bands.”
“While the customer service was amazing the band quality was awful. My first band lasted about 30 days. My second, a week. My third, a day. Solace replaced them immediately every time, but the bands kept breaking at the hardware connection point. Finally I requested a refund and got that without question. So, amazing customer service, but I couldn’t find a band that wouldn’t break. I went back to Apple.”
“The medium was too small and broke twice. The company kept sending replacements to ensure my satisfaction but the large was too large. Great concept but may not be for everyone”
