Solaga Reviews

Name: Solaga
Address: Calle Cortina del Muelle 3, Malaga
Rating: 4.76

4.8 Rating 638 Reviews

96 %

of reviewers recommend Solaga

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4.8

Based on 638 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

+34952214891

Email:

info@solaga.com

Location:

Calle Cortina del Muelle 3
Malaga
29015

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, a spacious apartment in a good location for sightseeing in Malaga, convenient for the rail and bus stations. We contacted Solaga about a few small problems that we had with the apartment e.g. a loose toilet seat and were impressed with the quick response time and repair. The Solaga personnel we met were courteous and helpful. We would be happy to stay here again.”

Helpful Report

Posted 8 years ago

Dear Phillip, Thanks for your comment. We are glad you had a good time in Malaga and we hope to see you again soon. Regards

Posted 8 years ago

“Our Solaga apartment was pleasant, bright, modern and clean. However, it was not a suitable apartment for a family wanting a restful holiday. The neighbours were quiet but it was impossible to get a night of undisturbed sleep. Motorbikes (or scooters) are popular and the apartment is situated on Calle de la Victoria which is a busy road. Motorbikes were revving up to 1.00am and from 6.00am and in between lorries and trucks did their bit to ensure a noisy night. Then, in the apartment building itself, if anyone flushed a toilet in a nearby flat you'd know about it. In terms of the quality of accommodation, there was no full length mirror although there was ample wall space to accommodate at least one. The sinks in the bathrooms were impossibly small. It would have been easy to increase their size and put storage on the walls. The plumbing was not the freshest.There were odd odours in the bathrooms for no reason. Finally, it would have been helpful if there was a welcome pack with information about buses, trains, shop opening hours, places to visit, etc. We have stayed in apartments and houses before where this was provided and it was much appreciated. Overall, the lack of sleep spoilt the holiday and I would not recommend this apartment for that reason. On arrival, we were exhausted and very much in need of a restful week, but we left feeling worse than when we had arrived. Solaga should warn guests about the noise and give them the opportunity to book a quieter apartment.”

Helpful Report

Posted 8 years ago

First of all, I am sorry you had such a bad experience and I would like to add a few comments to your review feedback. Malaga is a big city and it is correct that there can be traffic and noise especially from scooters. Here in Malaga unfortunately the rubbish is always collected at night. To prevent that being a problem, the apartment was fully renovated in 2015 with uPVC double glazed windows. I am not sure if you closed them at night, because if so then this should have reduced any street noise. The sinks in the bathrooms were carefully selected by the home owner to match the design of the bathrooms and they are exactly the same as the ones you can see on the photos on the advert. Maybe they are not to your taste and if so, I would like to apologize for that. Regarding plumbing, then I would again like to mention, that the apartment was completely renovated in 2015 and that goes for the pipes too. We do provide both maps and information of Malaga and they can be found in the living room. It might have been that we didn’t show it to you because of the very late arrival and flight delay. However, we like your idea of a bigger mirror and we will look into it as soon as possible. Regards

Posted 8 years ago

“Everything Went smoothly with the apartment, taxiservice and I rec it!”

Helpful Report

Posted 8 years ago

Dear Per, Thank you for your comments. We are glad you had a good experience and hope you will return. Kindest regards, Solaga team

Posted 8 years ago

“Pros Great location right in the heart of the old town. Lovely roof terrace. Met by a very friendly caretaker Cons Very small kitchen that's only just adequate for self-catering. Quite a small bed. Quite expensive compared to the much bigger apartment we had in Seville”

Helpful Report

Posted 8 years ago

Dear David, Thank you for taking the time to send us your feedback. We are very happy to hear that you enjoyed your holiday and central location. The apartment that you chose was one of our smallest form the 33 that we offer in Malaga city as it is a one bedroom apartment. We hope you will return in the future and consider staying in one of our other apartments in the old town with a different layout! Regards, Solaga team

Posted 8 years ago

“Friendly en well-organised received from the moment we arrived at Málaga airport. Well taken cared of by the property-owner. Appartment brand new and all cleaned up.”

Helpful Report

Posted 8 years ago

Dear Frank, Thank you for taking the time to send us your feedback. We are very happy to hear that you had such a great time in Malaga and enjoyed the apartment. We very much hope you will return in the future! Kindest regards, Solaga team.

Posted 8 years ago

“We spent 14 days in this lovely apartment Febryary 2016, We loved Malaga and have already booked for next year. The flat var very nice and clean. You have everything you need|. And the location was so perfect nearby the beach and such a nice way to go into the town. The taxi driver was very nice and told us a lot on the way. The nice girl from Solaga gave us good instruction when we arrived. We will recommend the apartment and Solaga. Looking forward to next year :-) Brita and Fritz from Norway”

Helpful Report

Posted 8 years ago

Dear Brita and Fritz, Thank you for your comments. It is lovely to hear how much you enjoyed your holiday in Malaga and to get such lovely feedback. We look forward to your return! Kindest regards, Solaga team

Posted 8 years ago

“We have used Solaga 5 times and have been met with a high standard, both when it comes to the apartments and the staff.”

Helpful Report

Posted 8 years ago

Dear Olav, Thank you for taking the time to send us your feedback. We are very happy to hear that you have experienced many great holidays in Malaga with us and it is always a pleasure to hear you are returning.. We look forward to the next time! Kindest regards, Solaga team.

Posted 8 years ago

“After over thirty years of renting holiday apartments in Europe this was considered by us to be the best (amongst many very good ones) and we found the Solaga administration impeccable. Furnishing and equipment was everything that could be required (except, perhaps, electric shutters), location at the edge of the historic, pedestrian area was excellent and within a few minutes El Corte Ingles store/supermarket available. Approach to apartment through first-class, well-maintained building interior with lifts.”

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Posted 8 years ago

Dear Peter, Thank you kindly for your feedback, it is wonderful to hear that you were happy with your apartment and the service you received. We very much hope to see you again in the future. Kindest regards, Solaga team

Posted 8 years ago

“Everything was perfect from beginning to end. Solaga-team answered almost immediately when sending email. The reservation and paying was easy to do. After landing to airport "mariam" called us before we even had thought to call him. We checked in right away when arrived. Our apartment "frailes" was in a perfect location just near the towncentre. It was very clean, quiet and nicely furnished. WiFi connection was very good. If I have to say something negative, I missed a big ovenpan. But that's all negative to say. Check out was made day before because Our flight departed so early in the morning. Definitely recommend solaga and frailes to everybody. Rarely everything goes so perfectly from beginning to end! !!!! 10/10.”

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Posted 8 years ago

Dear Liisa, Thank you for your kind comments. It is great to hear that you enjoyed the Frailes apartment and Malaga old town. We hope you will return to Malaga again in the future! Kindest regards, Solaga team.

Posted 8 years ago

“Stayed in Mitjana apartment April 2-6. Very well appointed and equipped apartment. Very comfortable beds. The first night, Saturday, was extremely noisy through to the early hours. After deciding to book the apartment, I was taken aback to be asked for additional fees for cleaning and WiFi. These services are taken for granted and should be included in the advertised price. As our flight was delayed we ended up paying a 30€ late fee, so we ended up paying 20% more than the advertised price. Left us feeling rather annoyed especially as the WiFi did not work properly. Hilary Sullivan”

Helpful Report

Posted 8 years ago

Dear Hilary, Thank you kindly for taking the time to send us your feedback. We are glad that you found the apartment to be comfortable. Firstly I am sorry that you found the location noisy. The apartment is situated in the heart of the historical centre of Malaga and like most cities does tend to get a bit busy at night. With regards to the internet we are looking at this is now being included in the advertised price as we do for all our other apartments. I understand from our previous email correspondence that you were not aware of some crucial information before you arrival as you unfortunately had not read through the client confirmation when you booked. This would have explained most of the details that have caused you concern. We hope that you will return to Malaga in the future and consider staying at one of our quieter apartments just out of the historical centre which may be better suited to your needs. Kindest regards, Solaga team

Posted 8 years ago

“We were 2 couples on a short break in Malaga staying in the Mercedes apartment. The apartment suited our needs in every way. The location overlooking the square was excellent, and the terrace facilities superb for sundowners over the city skyline. The apartment was newly decorated and very well equipped. It was very clean and had all the facilities and comfort we required. The management of our stay was very straightforward. We were met at the apartment where everything was explained.”

Helpful Report

Posted 8 years ago

Dear Beverly, Thank you for your comments. We are very happy to hear that you had such a great time at the Mercedes apartment and we hope to see again in the future! Kindest regards, Solaga team.

Posted 8 years ago

“Fantastic location and a very comfortable apartment with a great roof terrace, we really enjoyed the view. Despite being in the centre of the old city, the building is on a cul de sac, and on the fourth floor, so is very quiet.”

Helpful Report

Posted 8 years ago

Dear Charlotte, Thank you for your comments, we are very happy to hear that you enjoyed your holiday apartment and Malaga city. We hope you will return in the future. Kind regards, Solaga team

Posted 8 years ago

“We rented an apartment in Malaga through Solaga. They were very responsive to our inquiries. They answered our questions and provided additional information that we hadn't asked for. We wouldn't hesitate to use them again.”

Helpful Report

Posted 8 years ago

Dear Kim Group, thank you kindly for your comments and feedback. We are very happy to hear that you enjoyed your holiday and that you would return again. Kindest regards, Solaga team

Posted 8 years ago

“Apartment, wiht a fantastic location in Malaga, we were there for 10 days, making some lovely dinners with local product and entreteinment om the market. We apply ouresleves to come again.”

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Posted 8 years ago

Dear Rene, thank you for your comments and its fantastic to hear that you enjoyed your holiday and that you may return to Malaga. Kindest regards, Solaga team

Posted 8 years ago

“Booking the trip was easy and efficiently managed. The accomadation met expectation and was good value with friendly and informative staff to meet us Thanks john”

Helpful Report

Posted 8 years ago

Dear John, Thank you for your comments, we are glad to hear that you were satisfied and that you enjoyed your holiday in Malaga. Kindest regards, Solaga team

Posted 8 years ago

“Very nice, small apartment. We especially enjoyed the roof terrace and being really in the centre. We missed a comfortable chair and some small other convenient things, but we were there in November and I have forgotten. Overall we had a very nice time.”

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Posted 8 years ago

Thank you for your feedback. Your comments are very important to us. With regards to the terrace furniture we will look at getting some comfortable chairs as we are due to be updating this apartment this month.

Posted 8 years ago

“We stayed at the Susana for 18 days and enjoyed every moment The apartment was lovely, clean and very tastefully decorated. The view from the spacious balcony was breathtaking any time of day or night The location is excellent, close to all the sights and to the center of town and the beach. We felt very comfortable there and hated to leave......we will be back for sure. Susana is a lovely person to deal with.”

Helpful Report

Posted 8 years ago

Dear Renate, we are glad to hear that you enjoyed the apartment and its location. We look forward to your return. Kind regards, Solaga Team

Posted 8 years ago

“Me and my wife have stayed twice in an Solaga- appartement and hve been quiet satisfyed. Sorry we dont have anything to complain about”

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Posted 8 years ago

“Superb apartment in centre of Old Town pretty well within walking distance of everything. Kitchen well stocked with all we needed and the beds are really comfortable. Arrangements for access and getting the key worked well. Don't miss the glass museum on your tour as it is one of a kind and well worth spending a few hours browsing the contents. Also make use of the train station and visit further afield. Tickets are cheap and you should apply for a tarjeta dorada for six euros which gives discount on fares but remember to take passport with you to the station. It is valid for one year. We avoided the beach front area when a cruise ship was in for all the usual reasons. Malaga is a wonderful area to stay for a week and is enchanting. Great food, bars, art, ancient buildings and friendly locals. Mrs J Meek and party.”

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Posted 8 years ago

“For the second yeat we spend 3 and 4 weeks in lovely Malaga in a wonderful apartment. We always get the Best service and help from Solaga . W would like to recomment the Company to everyone. When we get back to Malaga, we Will still be Yousing Solaga.”

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Posted 8 years ago

Thank you for your feedback. We are very happy to hear that you were satisfied with the service and that you will return to Malaga. Kind regards Solaga Team

Posted 8 years ago

Solaga is rated 4.8 based on 638 reviews