Solaga Reviews

Name: Solaga
Address: Calle Cortina del Muelle 3, Malaga
Rating: 4.76

4.8 Rating 638 Reviews

96 %

of reviewers recommend Solaga

Company Reviews

Questions

Metrics

4.8

Based on 638 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

+34952214891

Email:

info@solaga.com

Location:

Calle Cortina del Muelle 3
Malaga
29015

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Solaga 5 star review on 18th February 2020

Alice

Solaga 5 star review on 3rd December 2019

June Wilson

Solaga 5 star review on 4th February 2019

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Solaga 5 star review on 17th December 2018

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Solaga 5 star review on 15th September 2017

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Solaga 5 star review on 23rd January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice appartement. Better thant the picture on their site. I loved it!”

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Posted 7 years ago

Dear Diane, we are happy to hear that you enjoyed your stay in San Lorenzo and hope to see you again soon!

Posted 7 years ago

“This was the second time me and my fiance rented by Solaga. The first time we did rent La Linaje in Jauary and now Felix Saenz, The apartements were just as described on their site, we have travelled a bit in Europe and Solaga is one of two Companies that we will be using to rent Apartments. There was no problem on any of the stays regarding the apartement, the staff or to get a hold on th staff by phone. They are great when it comes to booking from their site, following up With information before arrival and when you have arrived. We can only recomend the apartements and the staff and we will rent from them again. Tor B Olsen”

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Posted 7 years ago

Dear Tor, many thanks for your kind words! We are very happy to hear that both your stay with us were enjoyable and we certainly hope that there are many more to come!

Posted 7 years ago

“Juat back from a 10 day stay in Malaga. We (my partner and I) stayed in the centre of the old town in apartment Elisa. It was just as we expected, a luxury apartment. We had a problem-free stay, however, all contact with the agency — ie arrival and departure — was seamless and professionally handled. If I was to have a small negative, it would be that the towels and sheets could be more plentiful expecially for those staying a week or longer. However, the washing machine worked perfectly well. We stay in Malaga once or twice a year and will, from now on, use Solaga as our booking agent”

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Posted 7 years ago

Dear Martin, We are glad to hear that you enjoyed your stay in apartment Elisa. As a general rule we provide one large and one medium towel per person. Extra linen is available though upon request. We hope to see you back soon in Malaga!

Posted 7 years ago

“This was my 4th trip to Malaga and Solaga, went back to the first apartment we visited : Maria. Its perfect , right in the midle of the City , with everything within walking distance, and yet the roof terrace was very quite. You get all you need in the aparment, and there is a small shop just outside the main door , Its so easy to book with Solaga, and the staff is very helpfull, and dont forget to book transport with Paco,you get a nice driver and a good guide.”

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Posted 7 years ago

Dear Marten, Thank you for your kind words, all the staff at Solaga are glad you enjoyed your visit and the apartment. Once more, it was a a pleasure having you and we hope to keep seeing you for many years to come. :-)

Posted 7 years ago

“The appartment is in the middle of an autofree zone, next to all kind of shops and restaurants. It has a wonderful terrace with lots of sun.”

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Posted 7 years ago

Glad to hear you enjoyed your stay!

Posted 7 years ago

“Splendid Apartment, very clean and a perfect location. Very good service from Solega. We could have used a sunbed at the terrasse.”

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Posted 7 years ago

Thank you Peter, we take note of your comments regarding the sunbed and will mention it to the owner of the property.

Posted 7 years ago

“Apartment Linaje was in a great location, walking distance to markets- museums - art- cafe's - shopping. Neighborhood safe. The apartment was very clean and maintain - staff was very helpful. Used Paco for transfer to and from apartment, he is wonderful ! So would recommend booking with Solaga.”

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Posted 7 years ago

Thank you Karen, glad to hear you enjoyed your stay in Linaje!

Posted 7 years ago

“Excellent apartment, great spot and easy to communicate with.”

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Posted 7 years ago

Thank you for your kind words Nicola, we hope to see you again soon!

Posted 7 years ago

“Nice location, modern clean little apartment”

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Posted 7 years ago

Thank you!

Posted 7 years ago

“The availability and the information of the people.”

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Posted 7 years ago

Thank you Manuel!

Posted 7 years ago

“Raised question have been answered very quickly prior and during the trip. All deadlines were met correctly and promptly. Team very kind and friendly”

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Posted 7 years ago

Dear Stephan, We're glad you enjoyed your stay and found our services efficient. We will be happy to see you in the future!

Posted 7 years ago

Thank you for your kind words Stephan, we hope to see you again soon!

Posted 7 years ago

“We had a wonderful stay in Appartment Tina in Malaga. Doing business with Solaga was aimable. However, communication prior to our stay could have been smoother.”

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Posted 7 years ago

Dear Dagfinn, we appreciate your feedback as there is always room for improvement. We do our best to provide the best service possible, and your input will be useful to achieve it.

Posted 7 years ago

“Everything went fine! The apartment was perfect and the service from Solaga people excellent.”

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Posted 7 years ago

Glad to hear you enjoyed your stay with us!

Posted 7 years ago

“Not happy with being charged 10 euros for 2 bath towels. Very unhappy with fact that representative at check in said someone would check us out at 8:30 and call a taxi. At 8:45 no one showed up at apartment nor did I receive a call/email. We left to catch scheduled train to Madrid. Very unprofessional. We have stayed in many apartments over past few years in several European countries and never had this experience. Would not use Solaga again nor recommend to anyone.”

Helpful Report

Posted 7 years ago

Dear MarySue, Thank you for your feedback. We provide one large towel and one small towel free of charge per person in all our apartments. Extra towels are available for an extra cost of 5€ per person. This information is available at the time of booking. This is a standard practice in the holiday rental industry; extra linen or towels are chargeable to cover additional cleaning costs. At the time of check-in you requested extra towels, we informed you of the costs and you decided to go ahead and book them. As far as the check-out is concerned, our colleague who was due to go to your apartment unfortunately got delayed with a client who had a last minute emergency that he had to attend to. As a result he arrived a few minutes later than expected. Since at the time of check-in you originally discussed a check-out time of 10:00 but later changed it to 09:30, the representative did not think that a delay of a few minutes would be an issue since you were not taking a flight and that the train station was very close to the apartment. Having said that, we do apologize for the inconvenience caused but this unfortunate delay that was outside of our control. We take great pride of the service we provide our valued guests, which we trust is reflected by the fact that 96% of our guests rate us with either 5 stars or 4 stars (78.2% rate us as 5 stars, 17.8% as 4 stars). We are sorry to hear that your experience with Solaga was marred on the day of your departure. We hope that you enjoyed your stay otherwise and hope that we will get a chance to see you again in the future. SOLAGA

Posted 7 years ago

“Very, very friendly staff. Quick response and they never got tired answering my questions.”

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Posted 7 years ago

Thank you for your kind words, we hope to see you back soon!

Posted 7 years ago

“We stop in apartment Canales which was excellent. The apartment was well furnished and had everything we needed for our stay. The Solaga team where really helpfully and let us check out later on our final day as our flight home was in the evening. We had a great time in Malaga with visits to most of the museums, port, etc. Found some good tapas bares. Would recommend Malaga, this apartment and Solaga for a great holiday/ weekend break.”

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Posted 7 years ago

We are glad to hear that you enjoyed your stay in apartment Canales! Come back and visit us soon!

Posted 7 years ago

“The apartment was well appointed, and within walking distance of several restaurant's and bars. We spent most of the time on the spacious roof terrace which overlooked for now a building that is soon to be renovated and will look stunning in the sunlight. The only downside was the noise from the traffic, because of the diversions in place for the building of the Metro. Other than that, we had a lovely time.”

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Posted 7 years ago

We are glad to hear you enjoyed your stay in Malaga. The building of the Metro has unfortunately been delayed for some time now but it should hopefully be completed soon.

Posted 7 years ago

“The Maria Apartment, in which we stayed, was excellent. So was the service from Solaga up to our stay as well as under our stay. We used Solagas driver, Paco, in connection with transport from/to the airport. Paco gave us important information about Malaga, and his help in the airport(check-in and so on) was excellent. Malaga, Solaga and Paco has our fully recommandations!”

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Posted 7 years ago

We are glad to hear your enjoyed your stay in apartment Maria. We will transmit your comments to Paco!

Posted 7 years ago

“Their arrangements, response to information and service were immediate and totally satisfactory.”

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Posted 7 years ago

Thank you William, it was a pleasure to host you!

Posted 7 years ago

“Beautiful apartment, great location. We particularly enjoyed the terrace with its lovely views.”

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Posted 7 years ago

Glad to hear you enjoyed your stay, come back soon!

Posted 7 years ago

Solaga is rated 4.8 based on 638 reviews