“Was on the hunt for a running hat and went inshore to collect my race pack for the Sunset Series. Found a hat. Looks great. Although it had a small hole in the side near the stitching. Contacted the store and arranged a replacement, although none of the same style available. Settled for the white GOCap Classic Athletics, still good and the staff were fantastic. Would really love to find the GOCap Classic Bars hat though.”
“Great experience. I ordered my runners, which was nearly half the price of the same runners at Foot Locker, and they arrived at my door 2 days later Seamless! Very happy 😊”
“Unfortunately my experience with purchasing online from Sole Motive has been less than desirable.
I placed an order for 2 pairs of shoes, 1 pair which arrived in less than a week even with public holidays within that period. - Great.
However, the order was finalised and I hadn’t received my 2nd pair of shoes. I got in touch, numerous email back and forth from multiple people, 3weeks have gone by and still no shoes or tracking number.
This may of been an AUSPOST mistake, but my purchase wasn’t with them so my issue has to lie with Sole Motive.
I hate sounding like a Karen, I just want my shoes.”
“I purchased a subscription for my son in law for christmas. It was easy to order online and arrived quickly. Unfortunately, the first magazine was delivered to my address, not my son in law's address. This is a little inconvenient as now I have to spend time trying to sort out the address issue.”
“Amazing service, super fast delivery of my shoes during the really busy boxing day sales period. The shoes only took a couple of days to arrive in regional NSW.
Absolutely recommend Sole Motive & will purchase more things in the future, thanks team.”