“I ordered two copies of Runners World Magazine that were complementary with a recent race entry, but 6 weeks later I still haven't received anything. That's disappointing, but at least I'm not out any money. So I can't very well review an item I never got...
Was the delivery on time? No
Who made the delivery? No one
Was it damaged? No because it didn't exist
How many days did it take to make the delivery... 42 and counting
It's just amusing to get an email asking for a review of an item I never got.”
“Hi guys, I am hoping to hear back from you on this please.
I redeemed an offer for two free issues of Runner's World late last year which I received as part of my entry for the GC50. As of today, I still haven't received anything in the mail. I even tried ordering again in March to see if they would be sent but to no avail. Thanks for your help.
Dean Wirrick”
“Great experience finding new running shoes. Had a full analysis on the treadmill and a really attentive consultant, not selling me the most expensive pair but the best fit for me and my upcoming events. Great range of choices and really excellent customer service. Recommending it to everyone!”
“First time customer — very happy!
Originally ordered from The Athletes Foot, and after 3-weeks of horrible service (unfulfilled order, poor customer service with zero follow through) I found the same shoes at Sole Motive.
Excellent service with SAME DAY shipping and SAME DAY response to my email query.
Thank you!”
“I'm happy with the shoe, sock and gels variety at Sole Motive. I can recall that one of the staff members was not too excited to have to process one of my vouchers. Everything else is great.”
“I purchase a pair of the asics speed magic online. I was a little unsure of the sizing so I called the Hawthorn store and subsequently popped in to see Nathan. He guessed it was me when I arrived and was so helpful checking the fit was right. I love the shoes and grateful for his advice. Lovely guy! 👌🏻”
