“Sole motive offers a wonderful experience, with quick customer service, quick shipping, and a responsive team. I had asked if they were going to get a particular colorway for a shoe, they responded immediately, I then enquired about another shoe, was given great detail about how the shoe fit comparatively, and had purchased the shoes over the phone, the shoes were shipped the same day!”
“Made an online order based on the shipping information on their website that all orders are shipped within 24 hours by express post. They did not post my order for seven days, and I ended up picking up my order from the store on Day 8. Pretty poor.”
“I have never bought a pair of shoes online before, but thanks to covid, I had worn out my runners and was in dire need of some newbies. I thought Sole Motive looked like the real deal after looking heavily into them and reading their reviews before going ahead and ordering myself a pair of new Saucony Triumph 18 Womens runners. They not only fit perfectly but are an absolute pleasure to wear. I needed something with good arch support, and these are perfect. good communication right through the process as well.”
“Item was as described and fantastic. Delivery was slow and took around 10 days to even be processed, and that was after a phone call as my previous email hadn't been responded to after 4 days. It then took another 4 days to actually show up as collected and on it's way. The actual time from pick up to delivery was short.”
