“I was disappointed with the socks you provided with the subscription - they were a US size 2-4 which is essentially a child’s size and therefore cannot be worn.”
“Magazine good but each year you offer free socks with subscription and the ability to choose size. We select mens size 8 however a tiny pair of female socks arrive every time. Shouldn't offer sizes you don't have.”
“Thank you for the above order for my Brooks Ghosts (Women’s). When this was ordered the colour was Peacock/Pearl Salt Air
Upon receipt of the order I received a pair of Brooks Ghosts (Women’s) but I did not receive the colours as mentioned above. I received a dark blue pair with what looks like silver trim. I am not going to complain nor do I want anything in exchange, but please be aware of my disappointment upon opening the parcel.
Thank you for the above order for my Brooks Ghosts (Women’s). When this was ordered the colour was Peacock/Pearl Salt Air
Upon receipt of the order I received a pair of Brooks Ghosts (Women’s) but I did not receive the colours as mentioned above. I received a dark blue pair with what looks like silver trim. I am not going to complain nor do I want anything in exchange, but please be aware of my disappointment upon opening the parce
I go through possible three pairs of these shoes every year and am very happy to have found your site, but I thought it appropriate to point out to your company the mistake that was made.
Your service was great only three days delivery from Melb. to Sydney so lets looks at the bright side. Next time I am in Melbourne I will come and visit you store.”
“The products I received were great and have always had great service in store. Unfortunately, let down by twice ordering and paying for items that were then out of stocked and refunded.
Disappointing”
“Easy to buy the product but as someone who ordered via express shipping and it still hasn’t arrived 2 weeks later being in the same country is disappointing. Might not be solemotive’s fault but either way disappointing”
“Guy was helpful but didn't really ask all that many questions about my foot or running. The shoe was a bit meh in the end, which is why I returned it.”
“Running tickets are too expensive and becoming not affordable. for Melbourne marathon we used to get free Shirt and Race pack and now nothing and prices remained or gone higher.
many other marathons around Australia are offering more incentives to attract more people while melbourne Sole motive done nothing, Sydney Blak more gives shirts and cheaper, Gold coast cheaper and offices beautiful new medals every year and Shirt. When would Sole move going to Wake up & Shake up. they need to start valuing customer and not just making money. example, run melbourne, medals were from year before and no year written on them.”
“Hi guys, I am hoping to hear back from you on this please.
I redeemed an offer for two free issues of Runner's World late last year which I received as part of my entry for the GC50. As of today, I still haven't received anything in the mail. I even tried ordering again in March to see if they would be sent but to no avail. Thanks for your help.
Dean Wirrick”
“Item was as described and fantastic. Delivery was slow and took around 10 days to even be processed, and that was after a phone call as my previous email hadn't been responded to after 4 days. It then took another 4 days to actually show up as collected and on it's way. The actual time from pick up to delivery was short.”