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solidusmarkets.com Reviews

3.5 Rating 313 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
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posted 8 months ago - Christina Ong
Impressed with the professionalism of the team, particularly my account manager Jacob Laurent. Much gratitude for the exceptional service!
posted 10 months ago - Anonymous
Having Lyne Brown as my account manager, who regularly checks in and helped resolve a major misunderstanding with eToro, has been beneficial. It's great to receive such personalized service.
posted 10 months ago - Anonymous
Great simple platform with great customer service for each member club which allow you to have a call, Zoom meeting & Emails with your consultant agent
posted 11 months ago - Anonymous
The moment I finished my registration the company customer service called me to make sure everything is in order. That's awesome
posted 1 year ago - Linda M. Robinson
I was speaking with an agent, her service was 100% good and she knows what she’s talking about
posted 1 year ago - Justa Whitcomb
Setting up the SolidusMarkets account was relatively fast and easy. Greg Milken, my investment expert, was helpful and professional. The welcome call was a nice surprise. The service loses a star because the phone call poor quality
posted 1 year ago - Freddie Field
The experience that I had today with customer service. Anna was wonderful, he helped me with my account and the deposit I wanted to make, (the technical part) he explained everything to me patiently how it works without making me feel he can’t be bothered.
posted 1 year ago - Lloyd Redman
I give 4 stars for customer service which are fast and consistent!! But I didn't give 5 stars because they didn't solve my problem since yesterday and there was no response by email also.
posted 1 year ago - Garry B. Taylor
very good service and quick services, the online chat option is very good and the agents are very helpful. easy withdrawal and deposit service.
posted 1 year ago - Richard Rush