Solihull Lighting Reviews

Name: Solihull Lighting
Address: 181 Haslucks Green Rd, Shirley, Solihull, West Midlands, Solihull
Rating: 4.26

4.3 Rating 999 Reviews

80 %

of reviewers recommend Solihull Lighting

Company Reviews

Questions

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They don't seem to like the asian customers!!!!!”

Helpful Report

Posted 5 years ago

“Very good website delivered on time and in one piece”

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Posted 5 years ago

“As it is a lighting shop, you would expect them to sell light shades, but they do not, not very impressed”

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Posted 5 years ago

“Poor communication, told out of stock a week after ordering, always having to chase for updates by phone & email, misinformed on stock status and no response to my last email sent a week ago!!”

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Posted 5 years ago

“Excellent choice of lights and giftware. Staff are welcoming and very knowledgeable. Will shop again.”

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Posted 5 years ago

“Great showroom, welcoming staff.”

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Posted 5 years ago

“Have purchased several different products and have always found the staff very helpful and ready to offer advice. I did have a problem with one, Christmas, product but when I took it back they couldn't have been more helpful. The store stocks an amazing number of products and have lots of catalogues on hand if you can't quite spot what you want. If i ever need any new lights or household objects in the future this will be my first port of call.”

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Posted 6 years ago

“I went to showroom with the intention of buying new lights for our new extension . The showroom was empty and there were 3 assistants present on site . I made eye contact with all of them and thinking one would approach me and ask if l needed any help but after walking around for 10 minutes, I made my way to the counter and yet still no effort was made by the assistants. Then a white male entered the premises and straight away not one but two of them approached him in a happy manner and asked if he needed help. I can only assume that because I am Asian , I was not offered any assistance. I would advise anybody who is not white , you will not get served as their assumption we are not worthy of there assistance and our money isn’t good enough for them .”

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Posted 6 years ago

“Excellent service and lovely products.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Greate service/prices and prompt delivery”

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Posted 6 years ago

“excellent choice of lighting, friendly helpful staff”

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Posted 6 years ago

“Sent an fault light back no reply to many emails had to ask company who made the light to sent them an email .had to escalate with PayPal Sent item back over a month without replying or a refund. finally refunded very poor customer service”

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Posted 6 years ago

“Very helpful staff. Love the shop x”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Shop is amazing the most gorgeous modern items staff are welcoming and helpful But this website is awful needs up dating asap could not find half of what i seen in shop.”

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Posted 6 years ago

“Great chandelier, good price and fast delivery”

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Posted 6 years ago

“Easy to communicate with. Supplied our lights as ordered.”

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Posted 6 years ago

“Supplied what I wanted, when I wanted it, no problems. What more can you ask?”

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Posted 6 years ago

“Great service there was a small fault on a mirror exchanged straight away no problem. Bought 2lovely mirrors decided the small one was too small fir requirements over fireplace. Replaced with bigger version. Both mirrors look amazing. Can't fault .”

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Posted 6 years ago

Solihull Lighting is rated 4.3 based on 999 reviews