Solihull Lighting Reviews

Name: Solihull Lighting
Address: 181 Haslucks Green Rd, Shirley, Solihull, West Midlands, Solihull
Rating: 4.26

4.3 Rating 999 Reviews

80 %

of reviewers recommend Solihull Lighting

Company Reviews

Questions

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jess is a pleasure to deal with. She has meticulously helped me to identify and order the correct lighting I needed with both fantastic product knowledge and customer service. It’s so nice to be able to do this in a shop rather than the pain of online shopping.”

Helpful Report

Posted 1 year ago

“Excellent service,competitive prices,very helpful and reminder of why we have used Solihull lighting in the past and will continue to do so.”

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Posted 1 year ago

“First class service. Very helpful staff.”

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Posted 1 year ago

“Jess was very helpful going out of her way to find exactly what we were looking for. The lights came quicker than we thought so that was excellent.”

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Posted 1 year ago

“Great customer service, friendly staff and decent prices. The lights are delivered to the store quite quickly (a couple of days) after ordering and they look great in our house.”

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Posted 1 year ago

“All the staff that we dealt with were all friendly and helpful no pressure to buy just good advice would recommend anyone looking for new lighting to have a look around the shop totally satisfied with our purchases”

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Posted 1 year ago

“I purcjhased a sculpture which arrived slightly damaged and suspect it happened at the manufcaturers operations rather then the retailer. Solihull investigated quickly and offered me either a replacement or discount . The service and communication was very good and i would certaintly recommend them.”

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Posted 1 year ago

“I had to chase up my order. I was told it would be in the shop by the end of the week and had ring the following week and the shop had to chase the order. Also the instructions were not clear as to put the lamp together so I had to go back to the shop and get someone to fix it. Rachael was very helpful and said they had asked the manufacturer to put better instructions and she did it for me, my old hands couldn’t have done it.”

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Posted 1 year ago

“Very helpful & professional service”

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Posted 1 year ago

“Very friendly and efficient service.”

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Posted 1 year ago

“The staff where friendly and helpful the light fitment I required was not in the showroom but Ryan sorted it out for me on the shops website and it was ordered and was ready to pick up within 5 days excellent service .”

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Posted 1 year ago

“Wall lights nearly half the price of other companies. Saved over £100. Cracked glass shade replaced within a week. Easy to correspond with and Rachel responded promptly to arrange replacement. Will use again in future and already recommended to friends.”

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Posted 1 year ago

“Brilliant service, all completed so quickly”

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Posted 1 year ago

“I would highly recommend Solihull Lighting and will defiantly be using them again. They helped me with a large order that I couldn't fill anywhere else and were always very quick with responding to emails.”

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Posted 1 year ago

“Great selection of lighting, staff are very helpful.”

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Posted 1 year ago

“Good choice of lighting and excellent service and communication about when our order was ready, staff very willing to help and advise”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Friendly efficient service. My order was quickly dealt with and I was advised when it was in store. The range of lighting is extensive and the staff are very knowledgeable”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Solihull Lighting helped us purchase new chandeliers for our new property with ease. Ryan and his staff really did look after us when we personally came over to pick up our items. We even bought a wonderful piece of furniture that would accompany one of our rooms. There after support is truly reflective of their company and its ethos. It's definitely a place worthwhile visiting and one that I will continue to come back to for many years to come!! Thank you once again.”

Helpful Report

Posted 1 year ago

Solihull Lighting is rated 4.3 based on 999 reviews