“
The customer service at SOPHIA WEBSTER is A1. I bought a pare of wedges at a sample sale earlier this year and unfortunately the strap broke and cannot be fixed, however Taylor at SW went above and beyond to make sure I was satisfied. They have sent out a new pair of shoes and I couldn’t be happier. Thank you so much
”
posted 6 months ago
- Musonda Sosala
“
Customer service staff are top notch. Always responsive and going above and beyond the call of duty to help.
”
posted 8 months ago
- Yvonne
“
Amazing customer service from SOPHIA WEBSTER.
”
posted 8 months ago
- Kayleigh Heaton
“
Great customer service
”
posted 8 months ago
- Anonymous
“
Great communication. Polite , speedy, very helpful and great service overall.
”
posted 9 months ago
- Rachel Thomas
“
I tried to contact customer service and Kajal responded, super kind and helpful, she spoke to her manager and since they couldn't repair it in time for my wedding they offered me to exchange for another completely new pair.
”
posted 10 months ago
- Claudia M.
“
Honestly couldn’t have hoped for a better customer service. The premium brand is definitely represented very well by its staff.
Thank you
”
posted 10 months ago
- Amy
“
I had bought two pairs as wasn't sure about the size and their customer services team were super helpful and got the size I didn't want returned straight away.
”
posted 10 months ago
- BusyMumLady
“
I have received the BEST customer service from Taylor !
I sent my wedding shoes back as they broke on my wedding day and was told it was unlikely they could be fixed meaning I wouldn’t be able to have them back.
”
posted 10 months ago
- Anonymous
“
Best customer service. Taylor was very helpful. Solved my issue in no time.
”
posted 10 months ago
- Anonymous
