SOPHIA WEBSTER Reviews

“ SOPHIA WEBSTER have the best customer service. Always helpful and ready to assist… the fabulous shoes are only part of the picture! I wore SW Rosalind star for my wedding and managed to keep them on 11 hours… in a field. The Mariposas are super comfy too and I can’t wait for my next order to arrive. Thank you SW… keep up the good work! ”

“ The customer service at SOPHIA WEBSTER is A1. I bought a pare of wedges at a sample sale earlier this year and unfortunately the strap broke and cannot be fixed, however Taylor at SW went above and beyond to make sure I was satisfied. They have sent out a new pair of shoes and I couldn’t be happier. Thank you so much ”

“ Customer service staff are top notch. Always responsive and going above and beyond the call of duty to help. ”

“ Amazing customer service from SOPHIA WEBSTER. ”

“ Great customer service ”

“ Great communication. Polite , speedy, very helpful and great service overall. ”

“ I tried to contact customer service and Kajal responded, super kind and helpful, she spoke to her manager and since they couldn't repair it in time for my wedding they offered me to exchange for another completely new pair. ”

“ Honestly couldn’t have hoped for a better customer service. The premium brand is definitely represented very well by its staff. Thank you ”

“ I had bought two pairs as wasn't sure about the size and their customer services team were super helpful and got the size I didn't want returned straight away. ”

“ I have received the BEST customer service from Taylor ! I sent my wedding shoes back as they broke on my wedding day and was told it was unlikely they could be fixed meaning I wouldn’t be able to have them back. ”