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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Heather Hedrick
Verified Buyer
“I like the product, but the customer service is nonexistent. I called and emailed twice starting 12/16 and still have yet to hear from them. It is now 1/3.”
Helpful Report
Posted 1 year ago
BECKY KORTE
Verified Buyer
“And keep your 10% I will never order from your website again”
Helpful Report
Posted 1 year ago
Lorrie Kinkade
Verified Buyer
“Placed order 12/1. All but one item received 12/15. Final item is still not showing shipped as of 1/3 and no responses to either email sent in the last 10 days, nor a refund to my credit card. Clothes are good quality, but customer service is lacking.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Shipped wrong item. No response to email. Very poor customer service.”
Helpful Report
Posted 1 year ago
Angelique Del Valle
Verified Buyer
“They have such cute boots!”
Helpful Report
Posted 1 year ago
Leah Brooks
Verified Buyer
“I ordered a package that was supposed to be a Christmas gift, the first week of December (that’s plenty of time for it to arrive before Christmas 😐). Well, it hadn’t even shipped until 3 days before Christmas. I have emailed SFC’s FIVE times and never got a response. The package would have a delivery date, then the day it was supposed to arrive, it would change to a new date…. Over and over. I am beyond disappointed and will not be ordering from here again. I ordered from other companies literally 5 days before Christmas, and they were able to get my orders to me, before Christmas. So there was no reason as to why my package is this late.”
Helpful Report
Posted 1 year ago
Regina Adkins
Verified Buyer
“Iv ordered several things from SFC and have always been thrilled to wear them and show off a little... I wore one of their white dresses with my new Disco Diva blue metallic boots this New Years Eve and got sooo many comments on the boots.. my new favs! Cant wait to see what they have coming this year!!”
Southern Fried Chics 5 star review on 3rd January 2023
Helpful Report
Posted 1 year ago
Melissa Sanford
Verified Buyer
“Everything was great. Quick delivery and Christmas presents were enjoyed”
Helpful Report
Posted 1 year ago
Lauren Frazier
Verified Buyer
“Travel nurse so haven't been home to check out the goods yet. Will get back to ya.”
Helpful Report
Posted 1 year ago
Ana M Gonzalez
Verified Buyer
“Love the upkeep on latest styles and they're sassy!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“As much as I'd like to give a higher review because I like the products, customer service needs to be improved. I tried reaching out multiple times via e-mail, live chat and telephone over a 2-3 week period and was never able to make contact with a human.”
Helpful Report
Posted 1 year ago
Stephanie Dobson
Verified Buyer
“I love their clothes and sales ! Their dresses are gorgeous ! I’ve bought several items from them and if I have any questions are they quick to reply to my emails”
Helpful Report
Posted 1 year ago
Jamie Stransky
Verified Buyer
“I ordered four items on November 30th. The items took longer than expected to arrive, but I fully understand they were in the midst of Black Friday, sales and holidays. I was really excited about the order however none of the items were up to the quality that I expected and I have reached out to ask about whether or not I am able to return any of the items that I have purchased. (Again, giving the company benefit of the doubt, I understand I purchased the items during a sale and may not be able to return them.) I have sent two emails and also reached out on Instagram and have received zero help! This company will not receive my business anymore simply because of the poor customer service.”
Helpful Report
Posted 1 year ago
Anne Marie Bouakadakis
Verified Buyer
“I got a coworker a pair of shoes as well as myself. When we both wore them, I had to send the link for SFC to nearly every other woman we work with. Everyone was so impressed!”
Helpful Report
Posted 1 year ago
Michelle Rogers
Verified Buyer
“I received all of my order except for a T-shirt that seems to be stuck in shipping”
Helpful Report
Posted 1 year ago
Jocelyn Jones
Verified Buyer
“Super cute and good quality! Perfect for a girl who loves to sparkle!”
Helpful Report
Posted 1 year ago
Duati Smart
Verified Buyer
“I was over joyed with my northern lights dress and the exchange. Southern chics was very helpful and took good care me :)”
Helpful Report
Posted 1 year ago
Roseanna Cox
Verified Buyer
“I ordered a jumpsuit that took forever to arrive once it Arrived the zipper does not work probably. I have sent two emails and no one has advised on what to do.”
Helpful Report
Posted 1 year ago
Sara Sieraski
Verified Buyer
“True to size, great Quality, better than expected! Beautiful packaging 10 out of 10! Definitely going to recommend”
Southern Fried Chics 5 star review on 2nd January 2023
Helpful Report
Posted 1 year ago
Kristy Rose
Verified Buyer
“I generally don’t leave negative comments on commercial experiences but this is well beyond the limit of being patient. I have tried to reach customer service for almost a month to get help with an order issue. I have left multiple voice mails, emails and used the chat feature. No help! Now, I need to return a couple of items due to the issue and have waited almost a week tor an approval on one of the items. I want to send them back together to save on shipping. I also needed an answer to an item I tried to exchange. Again, not able to reach anyone! Very frustrated!! Not likely to order again because there is no confidence in getting help from customer service when there are issues.”
Helpful Report
Posted 1 year ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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