“
Bought a beautiful pair of boots that will not work as the calf is VERY wide. Cannot send back as no returns for a sale item. Did not know this policy. Will NOT purchase from them again.
”
posted 9 months ago
- Tina Neigel
“
Everything is so cute but most of the clothing runs a size or more too small and is a bit overpriced for the quality. Boutiques like Morgan Rae and Sophie and Trey (Savannah GA and Lake Mary FL) have this nailed. (they also accept returns.)
”
posted 1 year ago
- Anonymous
“
In our world of free shipping and returns, I will not be shopping with this company again.
”
posted 1 year ago
- Lauren Sneve
“
Bought a swim suit and followed the size guide. Dosent fit... and no returns. I don't think I'll buy form you anymore.
”
posted 1 year ago
- Sarah Masefield
“
I understand now why you don’t do cash returns and only allow store credit 🙄.
”
posted 1 year ago
- Frank Jackson
“
Their response time for returns is horrible and terrible! The pre-order is a long wait time! Then they sell out of the pre-sales so if there’s a return because sizes are all different you can’t replace the item and its all instore credit only!
”
posted 1 year ago
- Jane Maples
“
Don't back their products. Very limited returns.
”
posted 1 year ago
- Anonymous
“
And once one manages to get them to admit they have your returns, they do not go ahead & send the exchanges.
”
posted 1 year ago
- DEBORAH DEVARY
“
she also needs wide shoes …you would think 8W would mean shoe size also but no…calf fit boot to slim…!
Then come to find out after I returned the boots
you don’t get your money back on returns you get A GIFT CARD….
”
posted 2 years ago
- Chris Roberts
“
Will NEVER order from you again! I received the two dresses I ordered and would like to return one only to find out you don't take returns!!
Absolutely Unprofessional!
”
posted 2 years ago
- Carolann Morris
