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sparesbox.com.au Reviews

1.1 Rating 116 Reviews
D
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
Exactly the same story as everyone else, they implied they had stock when no-one else did, then ignored my requests to expedite the delivery or switch to an in-stock alternative.
posted 1 year ago - Gone Mild
Given the hundreds of transactions that would be processed in this manner each day they have a good sideline in investing your money on the short term money markets as they have essentially have access to 'free' funds for as long as they can string you along with the line that there are 'unavoidable delays in the delivery of goods'.
posted 2 years ago - Greg Brazel
Ordered a radiator for a MINI R53 Cooper S, said it was in stock and that delivery would take just 5 days. Two weeks later, the item arrived bent like a banana and damaged beyond use. A search of the website yields no telephone number to call, forced to submit an online form, now told I will wait 6-10 days for processing. Utterly disgusting. DO NOT DO BUSINESS WITH THIS WEBSITE - RUN!
posted 2 years ago - Anonymous
Once you paid for the product they will delivery system is extremely slow.
posted 2 years ago - Anonymous
They know they cannot meet the delivery window but continue to say it to get the sales.
posted 2 years ago - Adam
Delivery was quoted as up to 1 week.
posted 2 years ago - Hugh Jass
Purchased from Sparesbox nearly 2 months ago and am still awaiting delivery.
posted 2 years ago - Anonymous
Bad delivery
posted 2 years ago - Anonymous
Paid for 4 day delivery, 3 weeks later still nothing. Customer service don’t respond to emails. Don’t use or be prepared for a long wait
posted 2 years ago - Anonymous
Worst Australian company I have ever had the misfortune of dealing with . I WAS LIED TO ABOUT THE PRODUCT, ON MORE THAT ONE OCCASION . DELIVERY WAS WELL OVER 30 DAYS . WHEN I WAS TOLD 5 DAYS. ALL IN ALL THE WORST WASTE OF TIME .
posted 2 years ago - Roger Wilson